09/26/2025
We always have serviced pets that have behavioral issues have 10+ years experience . However we are enforcing a stricter policy regarding this. First, we will require proof of rabies vaccine and must be up to date. Since there is a higher chance of getting bitten from pets who have aggressive reactions towards grooming and risk of an infection and worst case scenario even needing hospitalization. We do have muzzles for both cats and dogs to help us not get bitten easily but there's some situations where the pet may move excessively and can even remove the muzzle themselves which we do have safety bite-proof gloves for handling,etc. Second, any behavior or any record of your pet even maybe biting or reacting difficult ,has to be stated prior to the grooming process. We do understand that some may hesitate to do so to avoid being refused since most grooming salons have stricter policies and completely turn away pets without trying to attempt groom and we are always willing to give every pet a chance of course while their and our safety isn't at an extreme danger. Failure to inform us of aggressive and difficult behavior and especially intentionally withholding such important information will automatically result in refusal of service and will not be welcomed back to our salon. No exceptions. We value 100 percent honesty. Its a different case if you're unsure of how your pet may react but please do mention it to us prior to grooming. Third, we always have charged an extra behavior fee on top of the regular price that may vary due to pets size and level of behavior that must be agreed on by owner and signed by them on our grooming release for. Refusal to do so and disagreement on our fees will automatically result in refusal of service. Since we will not risk ourselves without agreement on our policies. And last, every pet is different and that can ultimately determine grooming result. We will try our very best to groom your pet if possible but we will not inflict unnecessary stress onto them so perfection cannot be expected and full price of service must be paid. Thank you
- PURFECT PAWS GROOMING 🐾
