Dr. Pal's Small Animal Practice

08/02/2024

07/29/2024

UPDATE!! OWNERS HAVE BEEN LOCATED!!

06/22/2024

We would like to introduce the newest dog member to the Dr. Pal's team. Her name is sky!

05/20/2024

Reminder!

We will be closing at 600pm tonight.

If your pet has a groom appointment today we ask that you pick them up by 5:30pm.

We will resume normal business hours tomorrow Tuesday, May 21st, 2024.

Thank you!

03/16/2024

Ducky is here today greeting everyone!

02/22/2024

Happy 2nd birthday to one of our office dogs Ducky!

01/19/2024

Due to the weather conditions we will be closing at 4:30pm today. We will resume normal business hours tomorrow 1/20/2024 at 8:00am. If you have an emergency please call or go to MedVet Cleveland 204000 Emerald Parkway, Cleveland, Ohio 44135.

01/15/2024

We have a special guest at the front desk today. This is Dr. Pals dog Felix. He is super sweet. If you stop in today make sure to say Hi to him!

12/22/2023

Holiday Hours
12/23: Vet Department Closed/ Grooming Open 8:00am-2:00pm
12/24: Closed- Christmas Eve
12/25: Closed- Christmas Day
12/26: Open 8:00am to 2:00pm
12/27: Open 8:00am to 6:00pm
12/31: Closed: New Year Eve
1/1/24: Closed New Years Day

If you have an emergency, please reach out to the following emergency departments:
Metropolitan Veterinary Hospital :1053 S Cleveland Massillon Rd, Copley, OH 44321
(330) 666-2976
MedVet Cleveland West:14000 Keystone Pkwy, Brook Park, OH 44135
(216) 362-6000
MedVet Akron: 1321 Centerview Cir, Akron, OH 44321 (330) 665-4996
West Park Animal Hospital :4117 Rocky River Dr, Cleveland, OH 44135 (216) 252-4500
VCA Great Lakes Veterinary Specialists :4760 Richmond Rd, Warrensville Heights, OH 44128 (216) 831-6789

Wishing everyone a Merry Christmas and Happy New Year!

05/08/2023

We will be closing at 6:00pm this Thursday, May 11th, 2023. We ask that if you need to pick up food or medication that you do so by 5:30pm that day. We will resume normal business hours on Friday May 12th, 2023.

04/10/2023

Thank you to everyone who shared the post of the dachshund. She has been returned to her owner!

04/08/2023

Please share!! This dog was found in Strongsville at Albert Einstein Academy School running around the playground. She did not have any tags on her collar and was not microchipped. If anyone knows any information please let us know!

02/28/2023

Good afternoon,

We will be closing at 3:00pm today Tuesday, February 28th, 2023. We will resume normal business hours tomorrow Wednesday, March 1st, 2023.

If you have any emergency please contact one of the following emergency clinics below:

Metropolitan Veterinary Hospital

1053 S Cleveland Massillon Rd, Copley, OH 44321

(330) 666-2976

MedVet Cleveland West

14000 Keystone Pkwy, Brook Park, OH 44135

(216) 362-6000

MedVet Akron

1321 Centerview Cir, Akron, OH 44321

(330) 665-4996

West Park Animal Hospital

4117 Rocky River Dr, Cleveland, OH 44135

(216) 252-4500

VCA Great Lakes Veterinary Specialists

4760 Richmond Rd, Warrensville Heights, OH 44128

(216) 831-6789

Thank you.

Dr. Pal & Staff

02/15/2023

We will be closing at 1:00pm today. We will resume normal business hours tomorrow February 16th, 2023.

If you have an emergency please see one of the following emergency clinics below:

Metropolitan Veterinary Hospital

1053 S Cleveland Massillon Rd, Copley, OH 44321

(330) 666-2976

MedVet Cleveland West

14000 Keystone Pkwy, Brook Park, OH 44135

(216) 362-6000

MedVet Akron

1321 Centerview Cir, Akron, OH 44321

(330) 665-4996

West Park Animal Hospital

4117 Rocky River Dr, Cleveland, OH 44135

(216) 252-4500

VCA Great Lakes Veterinary Specialists

4760 Richmond Rd, Warrensville Heights, OH 44128

(216) 831-6789

Dr. Pal & Staff

12/26/2022

We are looking for a Full-time receptionist. Hours would be between 30-40 hours a week. Must be able to work Evenings and Saturdays. Must have previous office experience. Essential duties and responsibilities:

- Provide top-notch customer service.
- Being attentive to client and pet needs.
- Identify and work compassionately with clients in various emotional states.
- Work patiently with distressed, frustrated or disgruntled clients.
- Answer and triage phone calls from clients.
- Schedule appointments and schedule procedures.
- Check-in clients.
- Monitor client flow from check-in to discharge.
- Monitor schedule and flow.
- Client call backs.
- Managing record requests between other hospitals.
- Client education.
- Assist in cleaning the hospital including but not limited to: keeping reception desk area
and lobby clean and sanitary, taking out the trash and recycling, laundry, cleaning floors,
bathrooms, exam rooms, and kennels if needed.
- Process payment transactions.
- Maintain proper documentation in the electronic medical record.
- Relay appropriate information to/from clients to doctors and/or management.
- Computer skills: Able to use Windows based computer systems, word processing, email,
web search and other skills needed to effectively use the practice management software
program (Intravet)

12/22/2022

We will be open tomorrow Friday December 23rd from 8:00am to 10:00am. Our grooming department will be closed and we will not have a doctor on staff.

Saturday December 24th, we will be open from 8:00am to 12:00pm. Our grooming department will be closed but we will have a doctor on staff.

We are sorry for any inconvenience and we hope everyone has a Merry Christmas!

12/16/2022

Ever wonder how we take blood pressure on our patients? Bella was in today for a check of her BP and was a great patient! Assistants Alexis and Shannon are here taking her blood pressure using our standard method. We use a cuff similar to the ones seen in human doctors offices that inflates to a pressure that is higher than the patient’s systolic BP (the upper, higher number when reading blood pressure). An audio ultrasound doppler allows us to hear the heartbeat as we inflate the pressure cuff- once we can no longer hear the heartbeat, the pressure is slowly released and once the heartbeat is audible again, the number on our pressure monitor gives us our patient’s systolic reading! We take multiple readings and average them out and evaluate from there. The more you know! 🌈🐶🐾🐱

12/13/2022

Uh oh…. the Grinch is causing some mischief in the office! ❄️ A snowball fight with our friendly spirit animals is commencing. What will the Grinch get into next? Keep an eye out for him when you stop in! 🎄😈🎁👀

12/12/2022

Please share! Missing cat, her name is Daisy. She doesn’t have a leash on. She was last seen on 11/23 at 8854 Big Creek Parkway. Please, please contact me if you have her or you’ve seen her around. If you could check your sheds or any locked enclosures on your property. She was accidentally locked out and didn’t have anywhere to go. We miss her a lot. 404-933-5025

11/07/2022

We are looking for a Full-time receptionist. Hours would be between 30-40 hours a week. Must be able to work Evenings and Saturdays. Essential duties and responsibilities:

- Provide top-notch customer service.
- Being attentive to client and pet needs.
- Identify and work compassionately with clients in various emotional states.
- Work patiently with distressed, frustrated or disgruntled clients.
- Answer and triage phone calls from clients.
- Schedule appointments and schedule procedures.
- Check-in clients.
- Monitor client flow from check-in to discharge.
- Monitor schedule and flow.
- Client call backs.
- Managing record requests between other hospitals.
- Client education.
- Assist in cleaning the hospital including but not limited to: keeping reception desk area
and lobby clean and sanitary, taking out the trash and recycling, laundry, cleaning floors,
bathrooms, exam rooms, and kennels if needed.
- Process payment transactions.
- Maintain proper documentation in the electronic medical record.
- Relay appropriate information to/from clients to doctors and/or management.
- Computer skills: Able to use Windows based computer systems, word processing, email,
web search and other skills needed to effectively use the practice management software
program (Intravet).

10/22/2022

🌟RVT SPOTLIGHT: LISA‼️🌟
Lisa (aka Linda) is one of our amazing, loved RVTs- if you’ve ever been at our clinic, you know Lisa! Lisa has been a licensed RVT for 11 years and has been at Dr. Pal’s for 16 years! She loves being involved with successful diagnosing and treating animals, and watching them thrive. She is a skilled dental technician and cares deeply for every patient who comes through our doors. Per Dr. Pal, Lisa is the lightning bug in our darkness. We wouldn’t be Dr. Pal’s without her. Outside of work, Lisa loves to read and craft. Linda wears many hats at our clinic, and most of all she is a valued friend, not only to her colleagues but to our wonderful clients and furry friends. We love you, Lisa! ❤️💙

10/22/2022

🌟RVT SPOTLIGHT: SARAH‼️🌟
Sarah is one of our RVTs and is celebrating her sweet 16 year anniversary with Dr. Pal’s this year! She has been a licensed RVT for 16 years. Although Halloween is coming up, Sarah prefers to be a vampire year round and LOVES performing blood draws 🩸 🧛‍♀️ She is a dedicated dog mom to Iggy (our clinic dog!), Kenzy, and Haisley. Outside of work, she loves photography 📸 , especially using her dogs as her muses (be sure to check out Iggy’s instagram to see her adventures and pictures). Sarah is dedicated to providing the most excellent care to our patients and treats them all as her own 🩺. Per Dr. Pal, Sarah leaves him speechless! Next time you’re in with us, check out Iggy’s bow 🎀 Sarah hand makes them herself! We are so grateful to have her in our clinic, she is an amazing person and friend. We like, TOTALLY wouldn’t be Dr. Pal’s without Sarah! ❤️🥰💁🏻‍♀️

10/22/2022

🌟RVT SPOTLIGHT: BROOKE‼️🌟
Brooke may be our newest technician addition to Dr. Pal’s, but she is experienced and detailed in what she does! She has been licensed for 5 1/2 years, and LOVES 🩸blood draws🩸and watching our patients recover from any illness- and she plays a key role in making sure they do‼️ She is so caring and gentle to every patient and will treat them as her own. She is pictured here with her dog, Stella 🐶, a shepherd mix, but also has her cat Paisley🐱, Kashuba 🐱, and an Australian shepherd, Vince 🐶! Dr. Pal describes Brooke as our pillar of stability- she keeps a calm mind and can handle every challenge thrown her way. In her free time, Brooke loves to play soccer ⚽️ and hike with Stella 🥾🐶 We absolutely love Brooke and know you will too. Thank you for all that you do for us, Brooke‼️🤠

10/22/2022

HAPPY BIRTHDAY CAYMUS!!! 🐶🎉 Caymus is one of our awesome patients, celebrating her 7th birthday with us today. Thank you for spending your special day with us! ❤️🎀