12/16/2024
DOAV, along with many other Spay Neuter clinics, has been faced with a very large number of "No Shows/No Calls" even though we make reminder phone calls a day or two prior to each clinic.
This affects our Volunteer staffing, our vet, and worst of all our clients and their pets. DOAV will now be requiring a $20.00 non-refundable deposit from prior "No Show/No Call" individuals for future clinic services. This policy will be effective for bookings for the January 18, 2025 clinic forward. The required deposit will be applied to the total cost of the services requested. Thank you for your attention to this matter.
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