The Grand Pet Hotel Story
After owning Grand Grooming in Sun City West, Arizona for five years, I was told many times how badly the “right” kind of Boarding/Day Care facility was needed. Our customers have some older pets with incontinence or other health issues that have caused unpleasant situations for relatives or friends caring for their pets. They wanted to take day trips in the summer and could not leave their pets in the car. Some have coyotes in their neighborhood and can’t use doggy doors. Others have young pets with so much energy that the owners wear out before the pet does and they need a day camp situation. The list went on.
I wanted to be near my existing clientele. I knew what I wanted but it seemed like it could never happen. Then, right at the first of the year, 2011, I was looking through a magazine for my Grand Grooming ad. Right below my ad was an ad for a Boarding/Grooming facility that announced their move! Wow, they had been located at the Crossroads Towne Center, less than one mile from us. I called the previous resident of that space to be sure I was not dreaming. She confirmed that it was true and she wanted to downsize so she moved. I was so excited I immediately called the phone number on the window for the management company. We met that same day to view the space.
Our beautiful establishment was specifically designed with the pets comfort, health, safety and “FUN” in mind. We are small but efficient. It starts with a doggy park in the front courtyard. Our lobby is clean, quiet and relaxed. Soothing music, soft lighting and the most adorable dog and cat photos to complete the lobby ambiance. The suites come in two sizes, but both sizes are roomy and comfortable. Each is decorated with a doggy cot, pillow, and a covering that makes it look like a real hotel bed. They all have a matching throw rug and wall decorations. We like to use our own bowls for food and water because they get washed twice a day and the pet gets clean ones. You are welcome to strip the suite and redecorate with your pets own belongings if you prefer. Their personal locker is the size of a shoe box, so bring the food in premeasured baggies per meal. We have a refrigerator for perishables. There is an inside playroom and backyard potty area. There is an attendant with your pet all night and all day. You can drop off and pick up 24 hours a day for a small fee. Please feel free to tour our facility anytime during lobby hours, seven days a week.
I so love the change in lifestyle that caring for animals has given me. They are funny and friendly. We grow to love each and every one before they leave us and get so excited when the owners call to bring them back.
