08/24/2024
As the owner of Lake Side Animal Hospital, it is with some trepidation that I write this post. However, honesty is one of my strong points, even in difficult situations. When I opened LSAH in January of 2007, I was the only veterinarian. Over the years the practice has grown, and in an effort to expand veterinary services, we evolved into a four doctor practice. I decreased my schedule from five and a half days a week down to three. My other three associates work three or four days a week. Our schedules allow for two doctors to be available on Mondays and Fridays and three doctors to be available Tuesdays, Wednesdays and Thursdays. I want our clients to be aware that NOT every doctor works every day of the week. And, although clients may have a doctor preference (which is fine), it may not always be possible to see that particular doctor on any given day. We make every effort to try and see our clients for same day urgent care or daytime emergencies, and those appointments are made with whichever veterinarian has an opening. There are days when we have no openings, and occasionally we need to refer our clients to urgent care facilities. Almost all veterinary facilities are busy, and sometimes overwhelmed trying to offer veterinary care, and many are not even accepting new clients. It is very frustrating when we get treated poorly for not being able to accommodate every client request.
Below is a picture of four women who are incredibly intelligent, hard working, compassionate, talented and committed to offer your pets the best medical and surgical care that we can. I am asking our clients to please not be rude, mean or disrespectful if you are unable to see your number one doctor preference, but to give all the other doctors a fair chance to help your pet. Although our personalities are all different, we all care about the well being of your pets. I would not have hired any veterinarian that I do not have 100% confidence in, and would trust my pets into their care any day of the week.
Dr. Jennifer Taylor, Dr. Kendra Champlin, Dr. Jennifer Panebianco and Dr. Kristi Gaff. We are veterinarians, we ARE Lake Side Animal Hospital.
