Rain Dogs Pet Grooming

02/28/2025

Here we are again with entitled people who visit our town for the winter....this is what ruins our profession and causes burn out.
The out right lying for refunds, we should all work for free and give in to the bullies who smear us online??? Jesus take the wheel because I can not with this woman any more. She is on Next Door, Google...probably all platforms. It makes me literally sick to be accused of hurting dogs

01/09/2025

Thank you Raindogs Family 😊 We are truly blessed and grateful for you love and kindness.

01/08/2025

What an unfortunate start to the new year 😕
Mrs. G who is a snow bird we served last season was back for our services today. She was angry we made a clarical error having her come at 10am instead of 8am. We apologize and tell her she can leave the dog at 8am. She says no and comes at 10 demanding the dog be ready at 1pm. We always ask for a 2-4 hour time frame. We tell her to take her dog and leave because now she is making a scene yelling how YOU PEOPLE always overbooked. the schedule! She refused to take her dog telling my husband NO I don't want to wait another 4 weeks to get her in...I WANT HER DONE BY 10 MINUTES TO 1. Then stormed out.
We told her at pick up we arw not a good fit and to seek service elsewhere. She robbed handfuls and handfuls of the dog teats we have in the lobby while yelling KARM IS A BITC #!!
Sorry Louie we will miss your sweet face but your owner is too much. I am sure what comes next are the negative reviews on Google to damage our small family business. We are tired of the abuse 💔

12/22/2024

From all of us to our beloved clients, a warm thank you! So many thoughtful cards and treats....our hearts are full of gratitude, this is truly thr best job on the planet and we are grateful for your trust in us. We be closed for a short break and will return to serve your beautiful pets January 2nd. Be well, God bless you and see you in the new year 🐾

11/28/2024

What a pleasure it is to serve our Raindogs family and their precious pets. Our salon will pause to spend time with our family's for a short holiday break. We will return Monday, so much to be thankful for God bless you all 🦃

11/22/2024

This is the kind of stuff that upsets me, sorry for the long post 💔

We have had this client since 2022, the owners do not do their due diligence with brushing and combing and the dog is continually matted at each visit. Our job at the pet salon is to wash and cut the hair, it is the responsibility of the owner to maintain the coat with regular brushing and COMBING...the comb goes all the way to the skin where the brush does not reach. I sound like a broken record saying only comb the hair you want to keep!
When we try to groom a dog with matts it hurts them and the dog responds with biting, this particular dog also hates his feet touched and bites. The owners are aware of the dogs behavior, we have told them when they pick him up "he had a spicy attitude today" or "we had to use a muzzle", we are very transparent and all our grooms are recorded on video and owners can see us online.

All that being said, this dog came in matted again on Wednesday. They owners wanted a round full head. The dogs head was short, shaved in some places, because it can not be combed out....when he is biting the staff and trying to bite scissor you DO NOT GET A VANITY TRIM, you get what we can safely offer because of your negligence to maintain the coat with combing and brushing!

The wife always sends the dog with the husband with picky instructions that are different with almost every vist...this time face shorter..this time face fuller...back and forth...she calls after the dog is picked up by the husband, she tells me
" this is the worst he has ever looked, I can't believe this is how he looks after a very expensive haircut! Was is someone new who groomed him?! " I told her, about the Mats and the behavior, she was unsatisfied. I reviewed the video and spoke with the groomers who worked with him then called her back.
I told her the same groomers worked with him for an hour and a half and should have been $115 but only charged for 1 hour $75 and this discount is always applied because we like the dog, he is sweet unless we are touching his feet or if the owner brings him in matted. I only mentioned it because she was trying to make me feel bad about our price.

They then went online and publicly shamed us and said we are lying

I. Am. Over. It.
With the entitlement, the demanding perfection on dogs who don't deserve to be tortured for hours with a brush because the owner let it get that way and now they want it perfect and they complain and try to hurt our business! Yes we shaved your dog Wednesday. Yes it doesn't look perfect. We did what was safest and best for your dog while he was thrashing, biting and fighting.
I am tired of the ungrateful people who make our job harder than it need to be.
We are blessed with many kind, understanding clients who do care for their pets well being and brush and comb regularly....but we've had a couple humdingers this week and we are cleaning house!

Please be kind to your groomers, we really love your dogs! We get that they won't always let you comb and brush, so if they get matted please let us do the kind thing and shave them short without angry phone calls and bad Google reviews 💔💔💔

11/11/2024

10/28/2024

Raindogs is having a towel drive! If you would like to donate please bring in your towels for the pups 🛀 🐶
Thank you 💕

10/14/2024

Power has just been restored at the salon. We will be open at 8am 🙏 Thank you all for your patience and support ❤

10/13/2024

We just checked our salon, power and phones have still not been restored so we will remain closed tomorrow, Monday 10/14/24.
We will check again tomorrow afternoon and keep you posted

10/11/2024

Better days are coming! God is good all the time! Hope all of our Raindogs family is doing well and are safe...we will be open when power is restored 🐾🐾

10/08/2024

Evacuating level C
Get to higher ground now.
DON'T LEAVE PETS BEHIND

10/07/2024

IF YOU ARE EVACUATING DO NOT LEAVE YOUR PETS BEHIND!!
🐾🐾

10/07/2024

It is going to be raining cats and dogs again. We are evacuating the salon until it is safe to return. God be with you and stay safe.