01/01/2024
Good morning we hope everyone had a Merry Christmas as well as a safe and happy new year that consisted of much needed time spent with your family/loved ones as well as those furbabys🐾❤️ We will be closed January 1st and 2nd we will resume normal business hours on Jan 3rd. Just a reminder as the new year has started I will repost a couple things as well as the price increase that starts today. If there is a problem or you have an issue with the price update please fill free to reach out. Hey, everyone! This post is to help make everyone aware of some new changes that will be implemented starting the first of the year! As you may know the business has come a long way over the past few years and as things continue to change, we continue to look for new ways to make our business more efficient in order to provide each and every one of our clients with the best grooming experience possible.
Starting on January 1st, we will be requiring all of our appointments to be rotation based. As we continued to be booked out for months at a time, we can longer accommodate free standing appointments. It is our hope that we can get everyone on a 4 or 6 week rotation (with exceptions to those agreed upon by owner). We also accommodate weekly ,biweekly and 3 week rotation as well. Starting in December, we will be booking rotations for the entire year to ensure our clients will always have an appointment when needed. We will also be enforcing $25 no call-no show fees to help make up for the loss in revenue when appointment slots are left unfilled. When we know in advance that you can’t show, we usually have time to reach out and fill that spot! With this being said if you no show no call for your appointment you will have 3 days to reach out to us concerning that missed appointment and to take care of that $25 fee, and absolutely we understand there are things that come up that are out of our control and in cases like that it will be waived. If we do not hear from you, the rest of your appointments for 2024 will be canceled until we hear from you.
To address our current problems with cage space and pick up times, beginning January 1st, we are asking that everyone pick up within an hour of being called, unless a specific pick-up time is discussed and agreed upon prior to booking your appointment. We usually ask that our morning drop offs are picked up by lunch so that we have enough space for our afternoon drop offs. We understand needing to work around work and school schedules so we can absolutely accommodate later pick up times as long as you can give us a heads up in advance!
Prices of supplies and products have gone up tremendously this past year so to help off set this we will be making changes to our pricing structure in January. Not all prices are increasing, we are mostly needing to differentiate prices based off the amount of work put into each groom.
New Prices 1/1/24
Short Hair Bath and Nails (no haircut)
Small - $35
Medium - $45
Large - $55
Long Hair Tidy up (Includes bath/nails and trim to the face, feet and potty areas. Body cut not included)
Small - $40
Medium - $50
Large - $60
Full groom (Includes bath/nails and full body haircut)
Small - $50
Medium - $75
Large - $100 all doodles
Matted Dogs
Small - $75
Medium - $100
Large - $150
I will be attaching a form for everyone to print off and bring to your next appointment or fill it out and send it private message through facebook also please add on the bottom of the form what rotation you would like to be on and if there is a certain day of the week that works better to accommodate your schedule and we will definitely do our best to accommodate your schedule as well. We are very thankful for each and everyone of you because you guys are what has made The Pampered Pooch what it is today and I will forever be grateful for each and every one of you. I hope everyone can understand the reason for these changes. If anyone has any questions or concerns, please don’t hesitate to reach out to us on FB messenger!! We will do our best to accommodate everyone with these upcoming changes and we cannot thank everyone enough for your continued trust and support in our business!!!
