Heart & Soul Pet Grooming

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United States
West Bend, WI
Heart & Soul Pet Grooming

🐾💜 1:1 Pet Grooming Services
🐾💜 Fear Free Certified

“We believe in giving your fur-baby the one-on-one attention they deserve.
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Working thoroughly on each pet allows us to assist with their own specific needs, instead of juggling multiple at once.”

12/01/2024

🎄 Santa’s sleigh is loaded with toys, and our block schedule is open for January through April 2025! 🎅
I’m so incredibly grateful for your loyalty, support, and trust in me to care for your furry family members. As of today, full-service appointments for January through April 2025 are officially open! 🐾
I’ll be doing my best to respond to all messages within the week they are sent (starting Tuesday when I’m back in the salon.) If you don’t hear back right away, please don’t worry—I’m going through messages in the order they’re received/scheduling rotations to ensure everything stays fair and organized.
On a festive note, I’m happy to share that on December 6th, we will be baking our yearly batch of Christmas cookies! 🍪 After that, I’ll begin passing them out along with a Christmas toy of your fur-babies choice during your appointments to spread some holiday cheer!
Thank you again for all the love and support you’ve shown my little business. You’ve truly made it feel magical all year long. ❤️

Let’s make 2025 pawsitively wonderful! 🐶✨
Xoxo, Sierra 💜

11/21/2024

Say hello to Beyaz, the fluffiest lovebug! 😍🐾 Her mama snapped these sweet photos of her absolutely loving the blow-dry session! Just look at that happy face! 🥰 Moments like these truly make my heart so full.

11/12/2024

Hey Family! 🐾 I’ve got a few updates for you, so bear with me! I promise to keep it as quick and painless as possible! 😊😆

Starting January 1st, I’ll be having all clients re-sign our updated grooming consent forms. This quick refresh helps ensure we’re all set to keep providing the best care for your fur babies!

New Credit Card on File Option: Many of you have asked for an option to securely store your credit card on file, especially for drop-off and pick-up arrangements, and I’m excited to offer it for your convenience! It’s entirely optional and will only be used with your permission for scheduled grooming services. Just ask when you come in if you’re interested!

Automated Reminders Coming Soon! 🐾
We’re rolling out a new automated reminder system to help manage appointments and keep more time available to care for our fur friends! We ask for patience as we transition from personal reminders to this more efficient system—we’re excited for the added convenience!

Full Service Booking for 2025 Opens Soon! 🐾
Finally, full-service booking for January-April opens on December 1st for established clients. I’ll post a reminder as we get closer, but here’s a heads-up before the holiday season kicks in! 🥰

Thank you for your continued trust and support. I’m beyond grateful for each of you! 💜 Sierra

11/01/2024

🌟 𝐻𝒶𝓅𝓅𝓎 𝒢𝓇𝑜𝑜𝓂𝑒𝓇 𝒜𝓅𝓅𝓇𝑒𝒸𝒾𝒶𝓉𝒾𝑜𝓃 𝒟𝒶𝓎! 🌟

Today, I’m overflowing with gratitude as I reflect on the love and support you’ve all shown me, especially during such a milestone year. 💍 From wedding well-wishes to your incredible patience and kindness, each one of you has made this journey even more meaningful. Thank you for trusting me with your furry family members! I couldn’t do what I love without all of you! 💜
& to my fellow groomers, I couldn’t be prouder to stand beside you in this industry! We’re so much more than just “stylists.” We’re caretakers, safety advocates, and often the ones who bring comfort and joy to pets and their families alike. We train hard, keep learning, and pour love into each groom to make our little corner of the world brighter, one wagging tail at a time!🐾
Here’s to us!! to the patience, compassion, and skill it takes to transform furry lives every single day. Happy Groomer Appreciation Day to all the incredible groomers out there! Let’s keep making tails wag and smiles shine! 🌞🐶💕

10/22/2024

Doogie’s official review: 10/10, spooktacularly fresh! 🎃🐾 Ready for all the treats, no tricks. 👻

10/08/2024

Hello family!!! I’m officially back in the salon tomorrow with a new last name!😍
Thank you all for being so patient while waiting for my responses! I’m working my way through all messages now while I settle back at home, but if you don’t hear back from me today, I’ll make sure to get back to you tomorrow! It was hard being away from work, but spending time with my hunny as we celebrated the start of our marriage was so special! I’ll be sharing more photos when we get them back from the photographers, but I couldn’t wait to show you a few that my friends captured for me!💜
Thank you all again for the love and support! my heart is beyond full!

08/16/2024

💜 Reminder 💜

08/01/2024

Hello Family!!!🐾💜
It’s that time of year again—𝕠𝕦𝕣 𝕓𝕠𝕠𝕜𝕤 𝕒𝕣𝕖 𝕟𝕠𝕨 𝕠𝕡𝕖𝕟 𝕗𝕠𝕣 𝕤𝕔𝕙𝕖𝕕𝕦𝕝𝕚𝕟𝕘! We are currently booking full-service appointments for 𝕊𝕖𝕡𝕥𝕖𝕞𝕓𝕖𝕣 𝕥𝕙𝕣𝕠𝕦𝕘𝕙 𝔻𝕖𝕔𝕖𝕞𝕓𝕖𝕣!
I want to thank everyone for their loyalty and promptness in reaching out for our block schedule. I will be going through each message and responding in the order received, based on our scheduling rotation. 𝙸 𝚊𝚜𝚔 𝚏𝚘𝚛 𝚢𝚘𝚞𝚛 𝚙𝚊𝚝𝚒𝚎𝚗𝚌𝚎 𝚊𝚗𝚍 𝚊𝚕𝚕𝚘𝚠 𝚞𝚙 𝚝𝚘 𝚊 𝚠𝚎𝚎𝚔 𝚏𝚘𝚛 𝚖𝚢 𝚛𝚎𝚜𝚙𝚘𝚗𝚜𝚎.
If you are on our automatic scheduling system, I will take care of those dates and provide you with a card at your next appointment. Alternatively, you can reach out and I’ll send you the dates. Another quick reminder- I will be away during the first week of October for my wedding!
Thank you all for your love and support. I will be in touch with everyone soon. 💜

07/27/2024

Hello friends and family! 🐾 Another week in the books ✅ of doing what I love 💜 The passion I feel for working on each fur-baby and giving them the individualized care they deserve warms my heart. I would be nothing without ALL of you. Thank you for allowing me to live my dream! Have an amazing weekend and enjoy the beautiful weather! 💜

07/19/2024

Hello family! 💜 I want to start by apologizing for withholding cute pup photos lately. 🥹 Life has been incredibly busy (which is a blessing to have), and I have some exciting news to share—I’m getting married on October 4, 2024! 💍🥂

With that being said, I wanted to give everyone a heads-up that our books for September-December 2024 open up on August 1st for scheduling full-service appointments! Please note that there will be limited availability in October, as I'll be taking some time off to celebrate! 🥳 During the beginning of October, Kayla will still be here, but we will only be offering baths and nail trims. So, make sure you reach out in time to secure your spots!
Ps. This block will also be the time to schedule those appointments for Christmas to ensure your fur-babies look and feel their best for the holidays! I'll make an additional post on August 1st to remind you all when the books officially open! ☺️

I hope you all have a blessed night, and I look forward to scheduling everyone soon! 💜🐾

06/26/2024

Hello family!🐾💜 Let’s talk about something we all deal with at home: shedding😍🐾. As much as we love our fur-babies, finding fur all over the house can be less than fun! (It’s a love-hate relationship)😆

Shedding is a natural and healthy part of our fur-family’s life, but at times it can feel a bit overwhelming. De-shedding treatments paired with regular brushing can make a world of a difference! (Routine brushing will always be your best friend!🪮) While nothing can stop shedding entirely, it can reduce the amount of fur around your home. For double-coated dogs (e.g., Husky), shedding is more about managing that thick undercoat, whereas single-coated dogs (e.g., Dalmatian) is about tackling the constant shedding of shorter hairs that can seem even more noticeable and “never-ending.” Our shed-less treatment helps keep all coat types under control by loosening up and removing stubborn fur, making brushing afterward even more effective.

Side note: We do offer brush-out sessions if you need help managing between appointments. I'd be more than happy to recommend certain tools designed for your fur-baby’s specific coat type without causing brush burn or irritation, and offer any tips on brushing out shedding at home too!
Have an amazing rest of your day!
Xo, Sierra💜

06/07/2024

How cute are these poses as she relaxes before her grooming session?! When I asked Agnes if she was ready for her bath, she gave me the ‘No, I’m good here’ look! 😆 I LOVE the drama this girl brings us😍

06/06/2024

Double the cuteness! 🐾🛁✨
Remy and Rusty were all smiles after their grooming session today! These handsome brothers left feeling fresh and fabulous. 🐶❤️
(After a few practice visits, they finally nailed sitting still together for a photo! 😂

06/01/2024

To all our wonderful fur-clients and their amazing humans🐾💜 It’s always an absolute joy and privilege to care for and pamper your furry friends. Each wagging tail and purring cuddle makes our day brighter. We love making them look and feel their best, and we’re grateful for the trust you place in us. Thank you for being a part of our grooming family. We look forward to many more positive grooming sessions with your lovely fur-babies! Have a wonderful weekend!
Warm woofs and purrs,
Sierra💜

05/28/2024

Happy Memorial Day, fur-friends and family! 🇺🇸
I hope everyone had an amazing day filled with happiness, reflection, and appreciation. As we honor and remember the brave men and women who have served our country, let’s also take a moment to remember the loyal service animals who have stood by their side.🐾🌈
I made a cute video of my fur-friends because they always bring a smile to my face, and I hope they do the same for you! Have a great rest of your night!🇺🇸🐾
*Facebook insists on ruining the quality😭 Instagram posted better!*

05/12/2024

To all the phenomenal mothers out there, whether raising children or furry companions, today is for you! From booping noses to filling treat jars, your love knows no bounds. While our fur-babies can't speak, their tail wags and slobbery kisses are proof of their appreciation for your endless love and care. Feeling grateful for every moment spent pampering your furry friends like my own. Happy Mother's Day! 💖🐾

05/10/2024

Hello family!🐾 I wanted to take a moment and shine light on the fact that today is World Lupus Awareness Day! It’s very important to me to talk about how tough this illness can be. We're so proud to stand in solidarity with all those battling this challenging disease, including our very own superhero, my mama Trisha. Mom, you're the strongest person I know, facing lupus every day with courage. Your strength and resilience inspire us daily. In honor of you and to show our support for everyone fighting lupus- our salon is dressed in purple, the color of lupus awareness, and our bandanas will be purple for the rest of the month! 💜Join us in spreading awareness and showing support for those affected by lupus. Let's stand together again this year, reminding everyone that in our salon and in our hearts, no one fights alone. 💜

05/01/2024

𝕎𝕒𝕣𝕟𝕚𝕟𝕘! 𝕃𝕠𝕟𝕘 𝕡𝕠𝕤𝕥 𝕒𝕙𝕖𝕒𝕕 🤣💜

𝓕𝓲𝓿𝓮 𝓶𝓸𝓷𝓽𝓱𝓼 𝓽𝓸 𝓯𝓲𝓿𝓮 𝔂𝓮𝓪𝓻𝓼—where does the time go?! Reflecting on this journey, I’ve been fortunate enough to find a career that fulfills my passion. From the days of exploring childhood education to veterinary care, it led me to grooming, and I couldn’t be happier. Throughout the past five years, I've formed remarkable bonds with numerous fur-clients and their humans, saying hello and goodbye to quite a few of my furry friends. The honor I feel in loving and caring for so many fur-babies goes beyond words. Each fur-client holds a special place in my heart, and the connections formed with their humans are treasures I’ll hold forever. But along with the joy comes the inevitable pain of saying goodbye. Every farewell brings tears, a testament to the deep bonds forged over the years. Working in grooming isn't easy—it's mentally and physically demanding. But amidst the exhaustion and the long days, the rewards far outweigh the hardships. The joy of seeing a wagging tail, the satisfaction of a job well done, and the connections made—it's these moments that make it all worthwhile. I owe much to my mom, who believed in me from the start. She offered me a small room in the boarding facility to start my career, and from there, I built it up one dog at a time. Today, I'm grateful to say that I've built a salon that feels like home—a place where every pet is treated with love and care, and where their humans feel like family. The tears, sweat, passion—I've poured it all into creating an environment where not only I, but also my fur-clients, feel safe and seen. With five years of running a business that is my entire heart and soul, I feel it’s the perfect time to reintroduce myself!

My name is Sierra🐾 I opened up Heart & Soul Pet Grooming In late April of 2019. I have been an avid animal lover my whole life. Growing up on a farm and being surrounded by animals of all kinds. My mom always told me if you love what you do, you will never have to work a day in your life. I took that sentence and ran. My fur-clients and families make everyday more than worth it. Thank you for allowing me the privilege of caring for your precious fur-babies all these years and loving them as my own. I’m forever grateful for my purpose in this lifetime, and that is being a voice and a companion for our furry friends! Here’s to many more years of shared moments and cherished memories. Thank you for being a part of this journey with me. 🐾❤️

Address

1020 E. Washington Street
West Bend, WI
53095

Telephone

+12623461414

Website

https://heartandsoulpetgrooming.com/#, https://g.page/r/CVVwy6-uiBiaEBE/review

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Videos

Here’s a quick little video I took a while back and told his mom I’d share! 💜 Bane is always so excited to come into the salon, but by the time his session’s over, he’s ready to head out! 🤣 He knows check-ins start with some cool down time- which means playing with toys, enjoying yummy treats, and getting all the love! But once it’s time to get to work, it’s hard to keep up with all that beauty business! You can totally see it on his face during the transition to bath time! 🤣Also, just a quick reminder, family! I’ll be out of the salon next week to put the final touches on everything for my wedding on 10/4! After that, I’ll be back to my regular hours! As always, I’m so thankful to have you all by my side as I step into this next chapter! 💜Xoxo, Sierra💜🐾

Happy Memorial Day, fur-friends and family! 🇺🇸 I hope everyone had an amazing day filled with happiness, reflection, and appreciation. As we honor and remember the brave men and women who have served our country, let’s also take a moment to remember the loyal service animals who have stood by their side.🐾🌈 I made a cute video of my fur-friends because they always bring a smile to my face, and I hope they do the same for you! Have a great rest of your night!🇺🇸🐾 . *Facebook insists on ruining the quality😭 Instagram posted better!*

Silent moments of bonding while she dreams🐾✨

Step behind the scenes into the heart of our sessions! 😍 A 2-minute video of me ‘getting to play with dogs all day’ lol! My fur-clients work hard, so they can play even harder!💜 Ensuring comfort is not just a priority; it’s a personal commitment. From cozy blankets to free roam of the entire salon and endless love, each pup gets the VIP treatment. As an avid animal lover, their happiness means the world to me. Adding positive consequences and rewarding behavior is a key part of the experience. Treats, toys, and playtime make the grooming session worth it for many anxious dogs and those who are not necessarily fond of the grooming experience. It’s not just about grooming- it’s about building trust and creating a safe space for your beloved pets. Your fur babies deserve the best, and that’s exactly what they get in our sessions!💜🐾 *I hope Facebook doesn’t ruin the quality of the video too much😬* Edit: Facebook definitely ruined the quality lol! The instagram post is better!

⏰ Final Call for the Birthday Giveaway! 🎉 🐾 Haven't entered yet? Time's running out! Make sure to share your thoughts and feelings by leaving a review on our salon’s Google page🤍 (link below) and shoot us a message on Facebook or text to secure your entry. 🌟 Review Link: https://g.page/r/CVVwy6-uiBiaEBE/review 🎁 Two lucky winners will be randomly chosen tomorrow evening, so don't miss your chance to win a special gift basket for your fur-baby! 🐶💖 Xoxo, Sierra🐾