10/23/2024
We are having issues with Chewy pharmacy losing prescription approvals. If we declined your Rx request, we will have contacted you. We won’t use their portal because they want to interface with our software. We will email and fax approve them , but they keep losing the approvals. I honestly do not have time to reapprove every prescription six times because chewy can’t get their act together.
They are also bombing our email with dozens of identical requests. We are very close to blocking their number, which means we will approve NONE OF THEM.
If you want your pets medications on time, please order from someone else. We are having no issues with 1800Petmeds, Allivet.com etc
Dr Johnson