08/11/2025
The time has come for new policies to come in to play:
#1. Due to my aging, I am cutting back on how many dogs I do per day to help cut back the hours spent in the physical toll it is taking. At this very moment, I am booked until the end of October.
#2. I do feel that I take into consideration travel time to give a time of when your dog will be completed. I can no longer keep a completed dog in my shop more than 15 minutes past the time I have given for completion. Unless it is previously agreed upon because of another appointment or an out of control situation: $1 per minute past the 15 minute time of your dog's completion will be added to the cost of the groom for my time. I have had far too many not be picked up in reasonable time frames and have other dogs coming in which does not allow me time to eat, take care of personal things, go to the restroom, and my time is not being considered as important. Your dog's safety is my number 1 priority.
Thank you to all of my clients for understanding the need to implement some new things!