11/03/2024
To whom it may concern,
I AM NO LONGER AND HAVEN'T BEEN FOR NEARLY 2 YEARS AFFILIATED WITH FLUFF'S SADDLERY.
I was affiliated with Fluff's Saddlery for about 18 months in 2021/2022. I sold several saddles, including one of the Fluff's brand. I had a horrible experience with the Fluff's brand and how the owner of Fluff's handled the entire situation with the saddle being built incorrectly and didn't fit the buyer's horse. It was about this time that there were MANY issues at that time with delayed production and shipping issues and odd ball charges.
I pulled way back to watch & see how things would work out. Unfortunately things got worse instead of better with several people waiting over a year for saddles or boots, others being cut off from communication with the owner and many other issues including things being "stuck in customs".
If you have been caught in this web of issues, I am happy to listen but understand I can do nothing to assist you get your money back or get your product.