12/09/2024
🎄Happy Monday! I’m back on my couch recovering from another foot surgery - fun🫤 I’m taking more time off to recover this time but wanted to make a couple announcements…
🐾 I will be increasing my rates by $5 across the board for both boarding and daycare beginning in January 2025. If you have any questions- please reach out to me.
🐶 I had an increased amount of cancellations for boarding over the past few months so I thought it might be time to introduce a cancellation policy. I really don’t want to but I feel that my time and my business deserve better. For example, when I get a cancellation two days before a long stay, the odds of me being able to fill that spot or spots are slim and that’s a loss of income for me and my family that really adds up over time. Plus, often times I turned someone else away for those dates as well. It’s especially hard when this happens to me over a holiday.
🐕🦺 I will be enforcing the following policy beginning in 2025:
If you cancel within 3 weeks of your boarding dates, you will owe 50% of your reservation on the date you cancel. If you cancel within 1 week or less, the full amount will be due on that date. If you choose not to pay me, then I unfortunately will no longer be able to board your dog in the future- no exceptions.
My hope is that my clients will understand and respect my decision. I do run my business out of my home…but it’s still a business and I feel I’m doing what I need to do to continue running it both smoothly and successfully. I’m going into my 9th year and I want to continue!
Thank you for your support and understanding ♥️🐶🐾