Sheenas HISS n FURS all under one woof

Sheenas HISS n FURS all under one woof Grooming, boarding, animal behavior 19 years in service . deliveries available

04/06/2024

Specials this week only ❤️

Our regulars enjoying their spa treatment ❤️
30/05/2024

Our regulars enjoying their spa treatment ❤️

Sheenas HISS n FURS all under one woof we certainly love our photo shoots and I think they do too.
25/05/2024

Sheenas HISS n FURS all under one woof we certainly love our photo shoots and I think they do too.

Aren't they just adorable ❤️
27/04/2024

Aren't they just adorable ❤️

Beautiful winter jerseys now for sale at parlour🩵
22/04/2024

Beautiful winter jerseys now for sale at parlour🩵

Look how cute they are ❤️
09/04/2024

Look how cute they are ❤️

Nelly and Milo rocking mini mouse and the buzzy bee 😂🤣
09/04/2024

Nelly and Milo rocking mini mouse and the buzzy bee 😂🤣

After Easter groomings. ❤️
06/04/2024

After Easter groomings. ❤️

Our specials for next week. Don't miss out . Everyone
15/03/2024

Our specials for next week. Don't miss out .
Everyone

13/03/2024

Don't miss this special on Thursday 14th only .

Take advantage of this special. Call or WhatsApp 0681252630
21/02/2024

Take advantage of this special. Call or WhatsApp 0681252630

Book now for your valentine's day special ❤️
12/02/2024

Book now for your valentine's day special ❤️

These 6 come to the parlour 2-3 times a month. They also use our boarding and kenneling services and also vaccination se...
02/02/2024

These 6 come to the parlour 2-3 times a month. They also use our boarding and kenneling services and also vaccination services .
You can see they are right at home 😂

19/01/2024

Still summer time. Keep your doggos hair cool and parasite free.

This girl is a natural. Calling on all modelling agencies 😂❤️
17/01/2024

This girl is a natural. Calling on all modelling agencies 😂❤️

A huge thank you to our clients , the last few weeks we have had clients bring water and goodies for Sarabi Paws with a ...
13/01/2024

A huge thank you to our clients , the last few weeks we have had clients bring water and goodies for Sarabi Paws with a Cause thank you and today a client donated 20kg epol and another donated another R400 cash towards the dogs in need. We truly appreciate you all thanks so very much.

Before and after. She is feeling a whole lot better ❤️
13/01/2024

Before and after. She is feeling a whole lot better ❤️

Happy doggos and clients ❤️
12/01/2024

Happy doggos and clients ❤️

❤️
06/01/2024

❤️

What good munchkins they are and looking fabulous 😍🤩
04/01/2024

What good munchkins they are and looking fabulous 😍🤩

NOTE TO ALL CLIENTS:Terms and ConditionsAt Hiss n Furs, we have certain guidelines in place for the safety of your pet a...
04/01/2024

NOTE TO ALL CLIENTS:

Terms and Conditions
At Hiss n Furs, we have certain guidelines in place for the safety of your pet as well as our staff. Please note the following terms and conditions. It is assumed that, when you book your pet in, you are aware of and agree to these terms and conditions.

Pet history – please provide a thorough breakdown of your pet’s health issues, allergies or behaviour that may be relevant. This is important and gives us a clear overview before we begin.
Your dog/cat needs to be fit and healthy. Grooming of a sick or elderly pet is entirely at the owner’s risk. Please note that grooming may expose underlying skin or health issues for which we cannot be held liable.
The pet must be up to date on all vaccinations. We have the right to refuse unvaccinated animals.
The groomer cannot be held responsible for any accidents or mishaps resulting from non-disclosure of the pet’s medical condition or behaviour.
It must be clearly understood and agreed that while every attention is given to your pet, they are accepted at the owner’s risk. Our first concern is the pet’s welfare so, in the event of injury or illness, a vet may be called in and unless it can clearly be shown that we are liable, all expenses incurred in carrying out of this instruction shall be at the owner’s expense. (We also recommend pet insurance).
Payment is due on collection. Quotes/estimates are made on an average of dog breed or type but be aware that some pets may require extensive extra work which will be charged extra. Uncollected dogs will incur a sitting fee.
While every care is taken, bi***es that are pregnant are accepted for grooming at the owner’s risk.
Behavioural challenges – some pets may require a longer appointment if they are excessively nervous or display difficult behaviour. Where possible, we will advise the owner of any price change before we begin.
Aggressive dogs. We have experience in grooming aggressive and unpredictable dogs but we reserve the right to end the grooming should a dog become so aggressive that he/she is a danger to staff or to his or herself. Full or part charges may apply.Pre-existing conditions. We may uncover health issues while grooming your pet in which case we will share our recommended actions i.e. visit the vet. We are not veterinarians ourselves.
We groom according to the owner’s specifications, as far as the dog will tolerate it and as far as their condition/coat allows. We will always place a dog’s welfare, comfort and safety before a certain grooming style. If we cannot groom to the exact style the owner wants, we will contact the owner to discuss a suitable alternative.
If a friend or family member is bringing your pet in for you, please send written instructions or give us a quick call to confirm your requirements.
We reserve the right to turn away clients that are more than 15 minutes late for their appointment.
We recommend staying out of your pet’s sight if you arrive early to collect and find that he/ she is still on the grooming table. Your dog may become too excitable for us to finish grooming safely.
Our team works tirelessly and treats all pets like their own. Any loud, abusive language or behaviour towards us or other customers will not be tolerated.
When grooming is complete, if there is anything you want to be altered, please advise us before you leave. Minor changes are not a problem.
We understand that emergencies arise but please give us at least 24 hours notice (if possible) if you need to cancel.
Please note that we may take photos of your pet for use in our marketing material and on social media. As the customer, you agree to such photographs being taken and you approve such usage. If we cannot use your pet’s photos, please inform us in writing.
If your dog is not small enough to carry inside the parlour , your dog must have a properly and securely fitted leash and harness on. Owner will be responsible if an accident should happen due to negligence.
All clients need to take responsibility for their pets and how they are raised , ensuring they are desensitized to grooming and being in close proximity to human and animals.

Grooming Cancellation Policy
Groomers need to be paid for being available for your appointment. If you do not show up for your appointment, or cancel last minute, not only do we loose out on fitting in another customer, but the groomer looses income.

This is why Hiss n Furs has a strict cancellation policy to protect our groomers and make sure that this does not hurt their bottom line.



Please note: We do not accept changes or cancellations to appointments via email or social media only calls or WhatsApp(during business hours).


Cancellation Policy
Changing an appointment the day before (up until the store closes – voicemails after store hours is considered a same day cancellation)
Same day cancellation 50% of the grooming fee will apply
No shows (meaning no phone call or calling after the appointment has already started) 100% of the full grooming fee will apply.
If a client fails to cancel or show up 2 times within a 12 month period we will require the client to pay the full cost of the groom up front if they wish to book an appointment. This charge will not be refunded if they do not follow our cancellation policy guidelines.

Address

4 Talana Crescent, Mabille Park, Kuilsriver
Kuils River
7580

Opening Hours

Tuesday 07:00 - 17:00
Wednesday 07:00 - 17:00
Thursday 07:00 - 17:00
Friday 07:00 - 17:00
Saturday 07:00 - 13:00
13:00 - 15:00

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