SeaTails Pet Spa Gwandalan

SeaTails Pet Spa Gwandalan Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from SeaTails Pet Spa Gwandalan, Pet groomer, 2/12 Orana Road, Gwandalan.
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Every time I groom a Husky, I swear it’s going to be the last one—but here we are again! 😅 Meet 1 yr old Echo, the newes...
02/08/2024

Every time I groom a Husky, I swear it’s going to be the last one—but here we are again! 😅 Meet 1 yr old Echo, the newest kid on the block. There were moments when we felt like giving up, but by the end, she was bouncing around the salon like one of our own. Despite the high-pitched Husky squeals, she even took treats right from our hands. Echo is pure chaos at times, but we absolutely adore her super sweet personality! Wishing you all the best in your new family sweetheart. 💕🙏🐶

Waiting until your puppy becomes an adolescent or allowing their coat to become severely matted before grooming is like ...
30/07/2024

Waiting until your puppy becomes an adolescent or allowing their coat to become severely matted before grooming is like throwing a toddler into the ocean and expecting them to swim.

It’s a disturbing thought, right?

Think about how we teach human children to swim: they start with their parents in the pool, gradually becoming comfortable with the environment. This initial exposure is akin to introducing your puppy to grooming at home. As children progress, they join small groups, sometimes with floating devices, guided by an instructor who helps them build confidence and skills. Eventually, they become capable swimmers, moving on to the big pool.

Similarly, grooming is a vital part of your puppy’s health and well-being, especially since many modern dog breeds require regular grooming throughout their lives. It’s not just about aesthetics; it’s about their overall health and needs to be gradually introduced and taught.

When you wait too long to start grooming your puppy, it’s like throwing us groomers into the ocean, too. Sure, we can try to save them, but it’s a long swim back to shore, one that your puppy may never fully recover from. So, why do so many people commit to getting a puppy but fail to set them up for a lifetime of proper care, as we would with human children? Is it because neglect is more apparent in a child or because human neglect has harsher consequences?

We recommend brushing your puppy at home, exposing them to the sounds of a blow dryer, and playing with their paws from six weeks old. After your puppy’s third vaccination, they should then be exposed to the professional grooming environment, ideally through short and frequent visits. This way, by the time your puppy needs their first haircut, they will be confident little swimmers.

Puppies deserve the same patience, care and start to life, as our human babies. 🐶🐾❤️

I hear you Basil, thank goodness it’s Friday! 😆
12/07/2024

I hear you Basil, thank goodness it’s Friday! 😆

Finally snapped a pic of a cat groom ☺️ Shadow was such a good sport 😻 Cat grooming available Tues, Thu & Fridays with A...
05/07/2024

Finally snapped a pic of a cat groom ☺️ Shadow was such a good sport 😻 Cat grooming available Tues, Thu & Fridays with Amy 🫧✂️🎀

Changes to Operations - July 2024As of July 2024, we estimate that our business operation costs will increase by 10%. Th...
17/06/2024

Changes to Operations - July 2024

As of July 2024, we estimate that our business operation costs will increase by 10%. This is due to inflation, rent increases, and the rising costs of wages and superannuation.

When I opened SeaTails Pet Spa, I had a clear vision based on my extensive experience in the industry. I wanted to create a business where:

• I could earn a fair wage and contribute to my superannuation.
• We maintained low staff-to-pet ratios to foster a calm environment.
• Pet owners felt comfortable, safe, and well-informed when leaving their pets in our care.
• Staff felt supported and thrived in an environment where everyone is treated equally.

One of the biggest challenges for me has been separating emotions from each transaction. In our close-knit community, I have built wonderful relationships, and my love for your pets makes this especially difficult. If it weren’t for the costs of running a business, I would happily groom your dogs and spend time with you for free.

The Changes:

To ensure we can continue providing top-notch service, including senior stylists checking you in and out, discussing grooming options, and maintaining low staff-to-pet ratios, a price increase is necessary. This allows us to uphold the high standards we set for our salon.

SeaTails Pet Spa boasts multiple awards and certifications. We pride ourselves on tailoring each visit to meet the unique needs of every pet. By maintaining minimal numbers, we ensure a low-stress environment throughout the grooming process. With several groomers on hand, we always have the support necessary to assist with any part of the grooming process.

I have been working tirelessly to adjust our pricing so that it only reflects what is necessary to keep our business running. We are always open to discussing other grooming establishments that may be more affordable, with your pets best interests at the forefront of each referral.

Thank you once again for your support! Our new fee structure will commence 1st, July 2024. If you would like a personalised quote for your next appointment, feel free to reach out.

Amy & Team

17/06/2024

We often get asked for in-house pet sitting recommendations, and until recently, I didn’t have anyone specific to suggest. However, after my recent experience with Chloe, I can confidently recommend her.

During our trip to Queensland, Chloe stayed in my home and looked after my two cats, two dogs, and lizard. Managing a mix of cats and working breed dogs, including a puppy still in training and an older dog with severe anxiety, is quite a challenge. I was worried about finding someone who could handle their unique needs, but Chloe did an amazing job! She even returned for a weekend to help out, now with a third cat added to the mix, and managed it all with ease.

My home can be best described as organized chaos, with animals everywhere. Things can go from calm to chaotic in an instant, so it’s definitely not for the inexperienced. To top it off, when a new staff member didn’t show up on their first day at the salon while I was in Queensland, I panicked. I called Chloe, who was already at my house minding the dogs, and asked if she could come in to help. Despite only having her Crocs with her 🤣🩴 she agreed without hesitation!

Chloe arrived at the salon, met all the dogs, and quickly got to work in a new and stressful environment given the situation. She assisted Lara and Mel, who were in a panic without a bather, and took excellent care of your pets while also managing mine. What a legend!

So, if you need a pet sitter, give Chloe’s business a like and keep her in mind. She’s fantastic!

Kind regards,
Amy

Overnight stays, day visits, dog walks, doggy excursions.
✅Loves all animals
✅ABN 78960165055
✅Insured.

A perfect haircut for a perfect dude!
15/06/2024

A perfect haircut for a perfect dude!

Thanks again BHM Air Conditioning Services for our bi annual air-condition service! 👍
15/06/2024

Thanks again BHM Air Conditioning Services for our bi annual air-condition service! 👍

Teddy has his own little fan club here, we absolutely adore him! As a recent adoption, he still has a few hurdles to cli...
29/05/2024

Teddy has his own little fan club here, we absolutely adore him! As a recent adoption, he still has a few hurdles to climb, but we only have positive words to say and will continue cheering you on Teddy!

Watching sweet Rosie blossom out of her shell is truly heartwarming 💕🐾
14/05/2024

Watching sweet Rosie blossom out of her shell is truly heartwarming 💕🐾

Luna definitely deserving of some gram time 🌟😍📸
13/05/2024

Luna definitely deserving of some gram time 🌟😍📸

Today, one of our regular furry friends encountered a bit of a hiccup - not one, but two aural hematomas! 😢 Wondering ho...
13/05/2024

Today, one of our regular furry friends encountered a bit of a hiccup - not one, but two aural hematomas! 😢 Wondering how this happened? Well, Archie has been enjoying the farm life lately, which led to his ears becoming matted and dirty. When we shaved away the matting, the restricted blood vessels likely burst, causing a rush of blood flow to those areas. Then, during the ear cleaning process, Archie shook his head, exacerbating the pooling of blood. Recognizing the developing hematomas, we acted swiftly, applying cold pressure and positioning his ears upright. When his mom arrived, we sent Archie home with a happy hoodie - think of it as a sweatband for your pup’s ears! It’s ironic that out of all the dogs we groom, poor Archie, with his one-time matted ears, faced this issue. 🙄 If you have a furry friend in need of grooming, a quick Google search can provide more insight into the risks of matted ears. Thank you Archie for being such a good patient and lapping up the extra attention. ❤️

My child loves scrolling through my camera roll at bedtime! 📸 While he might not be the top reader in his class, I’m cer...
10/05/2024

My child loves scrolling through my camera roll at bedtime! 📸 While he might not be the top reader in his class, I’m certain he knows more dog breeds than anyone else 😂

Regular part of the floor fluff
10/05/2024

Regular part of the floor fluff

What a vibe  🤩 Zoom in to find some of Australia’s finest groomers 🙌
07/05/2024

What a vibe 🤩 Zoom in to find some of Australia’s finest groomers 🙌

That’s a wrap! What an absolutely amazing three days it’s been. I want to extend a massive thank you to Mel and Sarah, w...
06/05/2024

That’s a wrap! What an absolutely amazing three days it’s been. I want to extend a massive thank you to Mel and Sarah, who generously stayed back and put in extra hours so Lara and I could seize this opportunity.

A heartfelt shoutout to my incredible girl tribe for their invaluable assistance in navigating the logistics when my husband adamantly insisted we didn’t need two more tables. Together, we strategized and calculated (using girl math of course) what I needed to sell in the salon to make it a reality.

Oh, and just to update everyone, the tables are safe and sound in the Ute, ready for delivery. Sorry Husband! 😂

Attending numerous seminars over the years, but none quite like this one! In just two days, we’ve delved into an array o...
05/05/2024

Attending numerous seminars over the years, but none quite like this one! In just two days, we’ve delved into an array of topics, from discovering top-notch products by the creator of ProGroom, to honing our business acumen with an exceptional coach who’s guided prominent enterprises and entrepreneurs. Plus, being part of the pet industry buzz, with industry leaders showcasing their latest tools like scissors for us to try out.

Not to mention the invaluable live workshops led by two of America’s finest groomers and educators, covering everything from Oodle breeds to classics like cavaliers, west highland terriers, and schnauzers.

Lara and I are bursting with excitement to implement our newfound skills back at the salon.

And, well, I may have indulged in a couple of impulse purchases 😅 Lara and I are now proud owners of the very tables Mackenzie and Jodi were showcasing their skills in AUS on. Couldn’t resist the chance to bring that level of excellence into our salon, and I’ve even asked them to sign the tables as a memento of this incredible experience!

With another day still ahead of us, I can only imagine what more insights and inspiration await. Can’t wait to soak it all in and make the most of every moment!

Signed off by two very tired but buzzing groomers.

Amy & Lara xx

Important Notice from Tilly!Greetings! We’re excited to share our May plans with you. This weekend, Lara and I (Amy) wil...
02/05/2024

Important Notice from Tilly!

Greetings! We’re excited to share our May plans with you. This weekend, Lara and I (Amy) will be attending a 3-day grooming seminar in Sydney, featuring some of the world’s finest groomers from the U.S.

Meanwhile, the dynamic duo of Mel and Sarah will be holding down the fort on Saturday and Monday.

Later in the month, Sarah and I will be embarking on a family vacation from May 18th to May 25th. (By now, you probably know we’re sisters who not only work but also holiday together! 😆)

While we’re away, Lara and Mel will be managing the salon, with the invaluable assistance of some highly skilled friends from the industry. From grooming business owners to vet nurses and dog trainers, their support allows us to enjoy our family time.

Currently, our haircutting services have a two-week wait time, but fret not, as we always maintain waitlists. If you’re struggling to find a suitable slot online, please give the salon a call.

I believe that covers everything for May.

We appreciate your unwavering support. April has been incredibly busy, and we’re grateful for it. 😊

Capturing the pure innocence of a puppy during their first grooming session is truly something special ❤️ Bella 🐾
10/04/2024

Capturing the pure innocence of a puppy during their first grooming session is truly something special ❤️ Bella 🐾

10/04/2024

Hazel and Banjo had an accidental mother and son date at the salon. We love SeaTails Pet Spa Gwandalan. They always go above and beyond and develop great relationships with our dogs to get the best out of their groom. Winning!

Meet Snickers, our beloved salon regular, who graces us with his presence every four weeks on Wednesdays… or sometimes T...
09/04/2024

Meet Snickers, our beloved salon regular, who graces us with his presence every four weeks on Wednesdays… or sometimes Tuesdays if his mom mixes up her days like today. 😂Regardless, we adore spending time with him anytime he visits! 🐾

A marvellous groom by Lara 👏😍🐾
03/04/2024

A marvellous groom by Lara 👏😍🐾

Archie flaunting his first big boy cocker spaniel trim, tailored for his active lifestyle of daycare play and lake swims...
26/03/2024

Archie flaunting his first big boy cocker spaniel trim, tailored for his active lifestyle of daycare play and lake swims! 🐾💦

Before and after: Check out Rafa’s stunning transformation! The left photo shows him during check-in, while the right ph...
26/03/2024

Before and after: Check out Rafa’s stunning transformation! The left photo shows him during check-in, while the right photo captures his radiant poodle glory after Lara and Amy worked their grooming magic. ✂️🐩✨

According to Rosie, she’s the only accessory we need. 👜💎👑🎀
25/03/2024

According to Rosie, she’s the only accessory we need. 👜💎👑🎀

Remarkable evolution of Winnie ✨🪄🦄🔮
22/03/2024

Remarkable evolution of Winnie ✨🪄🦄🔮

14/03/2024

🐾 Attention valued clients! 🐾

We want to extend a heartfelt apology to those who experienced delays during their appointments yesterday. Working with our furry friends can sometimes throw unexpected challenges our way, and yesterday was one of those days where we found ourselves navigating uncharted waters. 😅

With a few new pups in the mix, we encountered some unforeseen nervousness and anxiety that required extra time and patience to address. One particularly anxious pup needed some extra TLC, so we made the tough call to pause and involve their owners for support. After some dedicated time and plenty of treats, we were able to build trust and complete the grooming session at a pace that felt comfortable for everyone involved. 🐶💕

Additionally, we encountered a lovely but anxious groodle, prompting us to work in pairs to ensure their safety and comfort throughout the grooming process. And when we noticed a few fleas on another furry friend, we took immediate action to thoroughly sanitize our equipment and facilities, putting your pets’ well-being first.

Despite facing some unexpected hurdles, our dedicated team rallied together to provide the same level of care and attention that you’ve come to expect from us. We truly appreciate your patience and understanding during these challenging moments.

Rest assured, we’re committed to delivering top-notch service with a smile, even on the toughest of days. And yes, there may have been a moment of desperation where we considered recruiting our hairdresser friend to help out – but we promise, we’ve got everything under control now! 😂

Thank you for being part of our wonderful community of pet lovers. We look forward to continuing to pamper your precious companions with the love and care they deserve. 🐾💖

Address

2/12 Orana Road
Gwandalan, NSW
2259

Opening Hours

Monday 8:30am - 3:30pm
Tuesday 8:30am - 3:30pm
Wednesday 8:30am - 3:30pm
Thursday 8:30am - 3:30pm
Friday 8:30am - 3:30pm

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