Pet Doctors, Botley

23/04/2024

A warm welcome back Mia ❤️ 🎉

She has been off on maternity leave and now back with us and looking forward to being back to work.

Mia qualified in 2014 after completing her training at Pet Doctors Chandlers Ford. She then became one of our Senior Nurses.
She has a very mischievous chocolate labrador called Bear.
Outside of work Mia likes to spend time with her family and going for walks with Bear.

Photo of Mia cuddling gorgeous Ellie spayed yesterday at Chandlers Ford practice. 🐈 😻

04/04/2024

Morning,

Our services are not back to normal, however IT department is working hard to address issues it.

Thank you to all our clients for their patience and understanding.

03/04/2024

⚠️ Update regarding our IT issues ⚠️
We have working phones, however our computer system is very fragile.
Please only call if needed and we will book you an appointment.
We request flea and wormer requests are not made until next week, when hopefully we will be up and running as normal.
We have no access to any email system, so please refrain from emailing in requests.
Repeat medication will be put up as needed but may take longer than normal due to system restrictions.
Thank you for patience and understanding ❤️

01/04/2024

⚠️ Good morning, our IT issues have not been rectified yet. ⚠️

If you have a non-urgent appointment over the next few days, would you please consider not coming in and rescheduling once our systems are up and running again.

For those of you who still need to keep your appointment, expect delays as we need to work and record manually.

Apologies for any inconvenience.

30/03/2024

Good Morning,
We are experiencing major IT issues across the CVS group, which we are part of. This includes our Practice Management System and may cause our phones to become unavailable. If you see this message and have a non-urgent booking at our ptactice today, please reschedule for another day.

We apologise for any inconvenience and will post updates when we know more.

29/03/2024

🐥 🐇🐣We would like to wish you a very happy and safe Easter. 🐥 🐇🐣

Easter Bank Holiday opening hours:

Good Friday - Closed
Easter Saturday - 8:30-5pm
Easter Sunday - Closed
Easter Monday - Closed
Tuesday - normal hours.

As always, emergency veterinary services are available out of hours by calling 01329 833112 🚑☎️

25/03/2024

⚠️ Cat microchipping to become law in England from Monday 10 June 2024 ⚠️

It will be a legal requirement in England for all pet cats over the age of 20 weeks old to be microchipped by 10 June 2024.

Are you looking to get your cat 🐈 microchipped? Give us a call to book your car in for an appointment - and don't forget, for Healthy Pet Club members microchipping is one of the benefits included!

To find out more about microchipping your cat:
www.vetcollection.co.uk/health/microchipping-cats

10/03/2024

Happy Mother's Day to all Moms!
🌻🌼🌸🌺🪷🪻🥀🌹🌷💐

07/03/2024

🐈 🐕 🐇 👩🏻‍⚕️🧑‍⚕️🩺 🥰
You may never have seen behind the consultation room in a veterinary practice.

So take a look at the work our vets and nurses do on the front line every day to look after animals in veterinary practices, hospitals, in the field and on call - so that they receive the best possible care.

Thanks to Molly Case for the poem you have written about our profession.

https://www.facebook.com/share/v/iLHVC5xjC19rWhag/

26/02/2024

We are sorry – some of our sites are currently experiencing a problem with incoming calls.

If you are put on hold, please do not stay on the line as we will be unable to pick your call up. If your call is not urgent, you can email us using the 'Contact Us' form on our website, otherwise please call back.

Our network provider is working on this now to resolve the situations as soon as possible.

21/12/2023

🎄🎅🏻☃️Please be aware of our Christmas & New Year's Opening times.☃️🎅🏻🎄

Best wishes from the team. 💙

27/11/2023

A big thank you to our lovely clients for helping CVS to rise £1783.36🎊 in November for The Guide Dogs Pennies Charity ❤️ 🐕

16/11/2023

Due to staff training, Pet Doctors, Botley Pet Doctors. Chandlers Ford. Harrier Veterinary Surgery will be closed this morning.

We are sorry for any inconvenience caused. If you need help or assistance, please contact our sister site as vet, nurse and reception team will be there to help you.

🔵Brook House Vets - 02380228570

16/10/2023

Please share 🙏

⚠️ Missing Cat Alert ⚠️

Can you help one of our clients to get this gorgeous cat safely home? 🐈

Pet Doctors. Chandlers Ford. 02380255565

12/10/2023

We appreciate all our lovely receptionists ❤️

So you fancy being a Veterinary Receptionist?

Understandable, working in a vet practice is pretty cool but can you...

Answer a phone......while two other lines are ringing and several clients are waiting at the desk to be booked in, to pick up medicines and to pay for their treatment

Take a call about a sick pet......calm down a hysterical owner, ascertain the relevant details, find and speak to a vet or nurse in the clinic, remember their advice, relay that to the owner and then book them in for an emergency appointment (also while the waiting room is still full)

Cuddle a cute puppy...... when just a few minutes before you were offering tissues and sympathy to a family who had lost a beloved companion.

Make a cup of tea...... for a distraught colleague who has just dealt with a really traumatic situation, comfort them and then help and support them to face the rest of their day

And that is just for starters!

Veterinary Receptionists are the beating heart of a veterinary clinic. They are the people who you will first speak to on the phone, who will greet you at the desk, who plan our days and keep the show on the road.

They will welcome your new cute addition to the family and be the sympathetic and kind presence you need when you face that final day with your companion.

Today is Veterinary Receptionist Appreciation Day! And oh my goodness, do we appreciate them!!!

Thank you VERY much for all you do for all of us!

09/10/2023

🐈🐕 It's National Arthritis Week...

Arthritis is a common progressive condition affecting the joints of both dogs and cats. It’s more common in older animals, and can happen in many different ways. It’s not curable, but we have many ways to successfully manage the pain and discomfort arthritis causes. 💚
Find out more about arthritis in pets here: thehealthypetclub.co.uk/signs-of-arthritis

02/10/2023

🍁🍂 Autumn Pet Advice 🍁🍂
Some diseases are seasonal and can be more of a threat at this time of year. By learning about them, we can keep our pets safer – read on to find out more. thehealthypetclub.co.uk/autumn-safety[1]advice-for-your-pet

08/09/2023

It was back-to-school time for many this week, including Josh and Gaella, who started their journey as Student Vet Nurses!

We’re super proud to support their career development as they progress from experienced Patient Care Assistants to future RVNs. 💚🩺

Please help us to wish them good luck on their journey. 🤗

05/09/2023

‼️ IMPORTANT ‼️

Please be aware that we are currently experiencing a delay from our main supplier meaning some drug requests may be taking longer than usual. Our advice is to please allow at least 72 hours for a request to go through and to call or email the surgery to check if your medication is ready before you head to us. We appreciate your patience during this time and apologise for any inconvenience caused.

Best wishes from the Team. 🩺💚

24/08/2023

With the August Bank Holiday coming up this weekend, please take note of our opening hours below:
Saturday - Closed
Monday 28th August - Closed
Tuesday 29th August - Open as normal.

Please make sure you order any medication your pet might need giving at least 24 - 48 hours notice. 🐾💚
As always, emergency veterinary services are available out of hours by calling 01329 833112 🚑☎️

18/08/2023

Today is a bittersweet day for everyone at Southampton Hub. It is a last day for our Senior Nurse Tracy,😢 as she is moving to be a Head Nurse somewhere else.💪👍 We feel very proud of what she achieved 👏but sad losing her.😢
Tracy qualified as a veterinary nurse in 2007. 👩🏻‍⚕️ 🐈 🐕 🐇 🐹
She joined the team at Brook House Veterinary Centre in 2017.
The last year, Tracy was Clinical Supervisor to two of our students, still working as a nurse and being an amazing support to our Head Nurse Kat.
We gonna miss your dad jokes🤣 and stories about your kittens. 🐈‍⬛️ 🐈‍⬛️
Well done Tracy 👏🥳 and thank you for everything!❤️🫶

14/08/2023

Sincere apologies for the short notice, we are closed today.

If you need assistance whilst we are closed, please contact one of our sister sites:

🐾Pet Doctors Chandlers Ford - 02380255565
🐾Brook House Vets - 02380228570

After 7:00pm please use our usual out of hours service by calling our number and following the instructions.

Sincere apologies for any inconvenience this may cause.

We will be right back with you as normal tomorrow Tuesday 15th August. 💙

04/08/2023

👩‍⚕️🐾Advance Notice🐾👨‍⚕️

We will be closed on Monday 7th August for staff training.

If you need assistance whilst we are closed, please contact one of our sister sites:

🐾Pet Doctors Chandlers Ford - 02380255565
🐾Brook House Vets - 02380228570

After 7:00pm please use our usual out of hours service by calling our number and following the instructions.

Sincere apologies for any inconvenience this may cause.

We will be right back with you as normal on Tuesday 8th August. 💙

10/07/2023

🐾😽Today is a purrfect day, National Kitten Day! We’d love to see some photos of your cats as kittens below or if you’ve just brought home a new addition, we’d love to see a photo of them too!🐾😽

27/06/2023

Dear Clients, just to make you aware that we will be ***CLOSED FRIDAY 30th JUNE***

We sincerely apologise for the inconvenience this may cause.
If you need assistance on Friday, please call or email one of our sister sites and they will be able to assist you.🙏
🟢Pet Doctors Chandlers Ford - 02380255565.
🟢Brook House Veterinary Centre - 02380228570.

Thank you. 🐾

21/06/2023

Dear Clients, we have a few vaccination appointments available tomorrow for pets that are overdue. We are in the process of contacting all that have been placed on our tracker so if you have not yet heard from our reception team, please do call us to book in. 💙💉🐾🐱🐶