Summercourt Vets

08/05/2024

HAPPY NATIONAL RECEPTIONIST DAY
A big shout out to our amazing front of house team.
Well done for doing such an amazing job day in, day out!
Our Reception team are such an important part of our team here at Summercourt. They are the first people you will see when you come to the surgery, they are organisers, agony aunts, they meet and great and welcome you, they sort out all of your appointments, medication requests, questions and queries, insurance claims and much, much more.
We couldn't do it with out you!
Thankyou!

02/04/2024

Wednesday 3RD April
We have some availability today if anyone needs an appointment.
Is your pet's vaccine up to date?
Please give us a call and our friendly Reception team can check for you.
Check out our pet health club preventative healthcare scheme, it will help spread the cost and save you money on vaccinations, flea and worm treatments, neutering and much more.

Give your pet a happy and healthy life with the Pet Health Club. Cover your pet's vaccines, flea & worm protection and more from only £14.99 per month.

28/03/2024

We would like to wish you all a Happy Easter 🐣
Our opening times across the Bank Holidays are -
Good Friday - closed
Saturday - closed
Sunday - closed
Easter Monday- closed
Back to normal hours Tuesday 2nd April.
In the event of an emergency, please call the surgery and you will be redirected to our Out of hours service at Vets Now.
Thankyou

26/03/2024

VACANCY - PART TIME RECEPTIONIST

Role
Fantastic opportunity to work in a lovely, friendly Veterinary practice.
We are seeking to appoint a part time Receptionist to join our team at Summercourt Vets. The role will include meeting and greeting our clients, general reception duties, answering calls, dealing with client queries, booking appointments, taking payments, cashing up and other admin jobs. This role is based at our Caerphilly Branch. There are no out of hours or weekend work.

The role is 18 hours/week with a varied shift pattern spread over 4 days.

The role requires flexibility as shifts could change frequently due to the nature of the role.
Shifts vary between 8.30 and 6.00pm Monday-Friday

Ideally you will be computer literate and confident communicating with customers on the phone and face to face.

Closing date for applications 9th April 2024

Please send a covering letter and CV via email to our Practice Manager Beth Couzens

[email protected]

Only applications received by email will be considered.

About Us
We are a busy 1/2 Vet Practice with 1 RVN, 1 SVN and 2 part time receptionists.
The practice is close to the town centre with supermarkets, leisure facilities and various other shops close by.


Applicant Requirements
The successful candidate will have at least 5 GCSE’s.

Salary to be discussed.

Benefits - Subject to Pro Rata:

Increasing holiday based on length of service
L&D opportunities through the IVC Evidensia Academy
Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
Birthday leave
Discounted veterinary fees
Various discounts including retail & gym memberships
Cycle to Work scheme
Service-related company sick pay
Initiatives focused on employee wellbeing
Career progression opportunities

08/03/2024

FRIDAY 8th March
The surgery will be closed between 10am and 1pm today. The phones will be answered as normal.
Apologies for any inconvenience
Thankyou

28/02/2024

ONLINE BOOKING
Our online booking system is now up and running.
Please visit our website www.summerhill vets.com and choose the book an appointment tab, from there you can select the practice name and just follow the instructions
We are hoping this will help our clients book an appointment when they work long hours and can’t manage to ring during opening hours or just prefer to book online (I know I do)😊

A website created by and for Veterans. Featuring News, Ask A Specialist, and forthcoming resources to help the Veteran community.

14/02/2024

Unfortunately we are going to be closed this afternoon due to unforseen circumstances.

We thankyou for your understanding.

The phones will be answered by our teams throughout the day to deal with queries/,emergencies.

14/02/2024

The Surgery will be closed this morning due to staff shortages and will re-open at 12pm.
The phones will still be answered if you wish to make an appointment or order medication.
Any emergencies will be transferred to one of our other branches by our team.
Thankyou

20/12/2023

Please remember to order any medication by 12pm on Wednesday 20th December.
The surgery will be closing at 2pm on Friday 22nd December and will re open again at 8.30am on 27th December.
📞 02920 027474

15/12/2023

**IMPORTANT **
THE PRACTICE WILL BE CLOSING AT 2PM TODAY. ALL PHONE CALLS WILL BE DIVERTED TO OUR BLACKWOOD BRANCH.
THE SURGERY WILL BE OPEN AS NORMAL ON MONDAY.
THANKYOU

29/10/2023

Please remember to update your pet's microchip details if you have changed your telephone number or moved house, before the fireworks start.

26/10/2023

Bonfire night is nearly here, please remember to contact the Surgery in plenty of time if you require calming medication for your pet.
You will need to request medication by Tuesday 1st Nov at the latest to enable us to fulfil the request and book you an appt if needed.
Thankyou

01/10/2023

Today is Vet Receptionist Appreciation day.
Without our Receptionists our Practice would not be able to function. They are a vital part of our team and I'm sure you'll all agree!
Massive thankyou to our Receptionists at Summercourt Vets

15/09/2023

**DECEASED CAT FOUND**

Young adult female black cat with white toes and white spot on lip handed in. No microchip or collar.

Found outside Bedwas Family Chiropractic Clinic/Bedwas Junior School. Suspected RTA.

She will stay with us for 7 days. If you have any information about her owners, please contact us on 02920 026474.

13/09/2023

**CAT FOUND**
Young female cat found Blackwood High Street
NO MICROCHIP

If you have any information please call Summerwood vets on 01495 222383

05/09/2023

CLIENT NOTICE

Please read the information below regarding prescription changes now in place for all veterinary practices in the UK.

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30/08/2023

**URGENT**
We are very short staffed today.
Please can we ask that you only call if you have an urgent request or a sick pet.
Any routine enquires, please call us tomorrow.
Thankyou for your patience
Summercourt team

21/08/2023

⚠️ CLIENT NOTICE ⚠️

Unfortunately the practice will be closed this Thursday 24/08 and Friday 25/08.

All of our calls will be redirected to our sister practice Summerwood during our usual opening hours.

For any repeat medications, please contact us ASAP and we will try our best to make sure everyone gets what they need before the bank holiday weekend.

Thank you for your understanding 😸

19/07/2023

**CAT FOUND**

Update: unfortunately this little one has now passed. He will stay with us for 7 days. If you suspect he is yours or you know any information that could help us find his owners, please contact us on 02920 026474 or email us at [email protected].

****

Ginger & white entire male found station road, Senghenydd. No microchip. He’s in a very serious condition and we’re looking for any possible owners ASAP.

17/07/2023

🌡 Heatstroke in pets is a bigger threat than you may think, as your furry friend may be suffering both inside and out.

Take a look at symptoms below for both dogs and cats to help you spot the signs and if you're concerned please don't hesitate to contact us!

10/07/2023

😿Don't let parasites ruin your pet's fun!​

Get year-round prescription flea, tick and worm treatment with Pet Health Club​ and save £222* a year on vet bills.​

Join today: https://bit.ly/PHCPARASITES

03/07/2023

IMPORTANT UPDATE
Due to the Surgery being closed this afternoon and the phone lines being transferred to another Branch, please can we ask that any non urgent repeat medication requests/appointment requests are made tomorrow once the Surgery has reopened.

This is due to the sheer number of calls that are coming through on the phone lines today and to make sure any urgent/emergency calls can get through as quickly as possible.

Please call if you have an urgent request or an emergency.

Thankyou for your patience and understanding.

30/06/2023

We will be closing at 12pm on Monday July 3rd.

Please keep this in mind if you’re collecting any medication or food from us.

Our calls will be redirected to another practice in our group so you can still call to book appointments or order medication as usual.

Thank you for your understanding 😸

28/06/2023

👀 Did you know that cats and dog's age at a much faster rate than we do? ​

​While one human year is equivalent to seven pet years, it's important to remember that regular check-ups and monitoring of their health can make a big difference in their quality of life. Don't let time fly by without caring for their health and wellbeing. ​

Help your pet live a longer and happier life with our wellness screenings.​

💜 If you are a Pet Health Club member, you get 25% off the screening.​

​Book today!​

Find out more about the screenings here: bit.ly/PHCWellness "

26/06/2023

💜🐰 It's Rabbit Awareness Week! 🐰💜

Rabbits make great pets for families with busy lives. They’re docile, super cute, and can be trained to use a litter tray!

For that reason, it’s easy to be seduced into buying a rabbit without thinking through your decision. Because it’s always better to make an informed decision before you welcome a new pet to your home, here are some of the things you need to know before buying a rabbit.

https://www.myfamilyvets.co.uk/is-a-rabbit-the-right-pet-for-me

26/06/2023

We will be closed for an hour on Tuesday June 27th for staff training between 1-2pm.

All of our calls are being redirected to our Blackwood practice during this time 😊

18/06/2023

Happy Father's Day to all our pet dad clients! 🎉

12/06/2023

📣 Client Notice 📣

We will be closing at the earlier time of 5.15pm on Thursday June 22nd.

We apologise for any inconvenience this may cause.

11/06/2023

In this heat, limit your walks to very early morning or late evening once the temperature has dropped. For some breeds, it's safer to skip walks altogether. Stay home and let them enjoy a poochy iced treat instead 🐶🍦