Diamond in the Wuff

01/11/2024

🎃 Cheeky chappy Jasper the friendly schnauzer 👻 came in for a pamper today! 6months old and high on life! He's the funniest little guy absolutely love him! Although Halloween is over we're still still doing the upgrades for one more week not many bandana left mind, so get your pup booked in now ^_^ 🎃

20/10/2024

OCT Availability.
23rd- 11.30am- full groom/ bath and blowdry.
24th- 9.15am- full groom/bath and blowdry.
30th- 1pm- full groom/ bath and blowdry.
31st- 1pm- bath and blowdry.

NOV
6th- 1.30- Bath and blowdry only.
13th- 12pm full groom. OR B&B
14th-12pm full groom. OR B&B
15th- 12.30 full groom OR B&B
20th 21st 22nd- Any service
17th 28th 29th- Any service.

December.
Almost full booked.

Pre book now to avoid disappointment, 2025 diary Now available 😀

13/10/2024

Beautiful Bruno also got a Halloween special 🎃 Sam Young

13/10/2024

Jurgens Spooktacular transformation 🎃 👻

Absolutely working it for that camera 📷 👌
Always a pleasure to work with ^_^

07/10/2024

Some more Halloween specials 🎃

07/10/2024

Cooper the cockerpoo was in for a pamper and a Halloween special 🎃 and we can't wait to try out the Christmas Upgrade next 🎅

07/10/2024

Skye and loki in for a bath and deshed and a Halloween upgrade. 👻

22/09/2024

🌼 The Lovely Daisy was also spoilt with our seasonal special this week, she was an absolute super start as always and smelt delicious after her pamper 😋

22/09/2024

I had the pleasure of grooming these two lovely chaps this week, and they were treated to the Halloween 🎃 upgrade. Bruce (staffy) did not want to sit nicely to have a photo with his brother vinny 😂 look at that cheeky side eye 😂
Both were fab 👌

18/09/2024

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Contact me today no job too small

15/09/2024

Now taking bookings for the Halloween special please let me know up on booking just £5 for the Halloween special 🎃

11/09/2024

Beautiful Benji 😍 from scruff to Fluff! Benji is a collie cross Poodle, he's rocking a short but fluffy is maintainable teddybear groom with a poodle face to keep him clean and hygienic. 🐾

11/09/2024

11.30 tomorrow gone, however 12.45pm tomorrow available.

24/07/2024

T&C Reminders .

Just a little reminder of what the T&C are incase some of you have not seen them or need a refresher.

I have unfortunately had an increase of later arrivals and collections or last minute cancelations/ reschedules.
I would like to remind you all that there are Charges under these circumstances.

I am usually very tolerant and understanding things happen however due to these lateness and cancellation causing a loss of earning I will be implementing these fees and would appreciate your cooperation and understanding.

⚠️Terms & Conditions⚠️

🐾If YOU or ANYONE in your household
have COVID-19 symptoms or have tested positive please do not attend your appointment, please call me to rearrange. Please refer to government guidance.

🐾To make an appointment Please call or text 07720616296. I’m not always able to answer the phone. If I don’t pick up please text as I don’t always pick up the voicemails in time.

🐾DO NOT come to the house and/or knock on either doors, whether it's for attention, to book an appointment or to attend one. THIS IS MY HOME. I do not run a 24 hour business. APPOINTMENTS BY TELEPHONE ONLY. Their are other dogs and small children in the house that do not wish to be disturbed.

🐾 When you arrive YOU MUST park in the turn around spot at the end of the street NOT IN FRONT OF MY NEIGHBOURS OR MY HOUSE as parking is limited. I do not wish to cause neighbours any upset.
ALWAYS call me to let me know you have arrived. I will then come out to you and collect your dog from you. Please wait patiently in your car, you MUST NOT arrive early or late. (DO NOT go to the house).

🐾 HAND OVER must be done quickly and securely.
Please ensure pets are wearing suitably fitting collars or harnesses.
Please ENSURE you arrive on time. If you are running LATE please call or text to notify me so arrangements can be made.

🐾 When I have finished grooming I will bring your dog back out to you. You must text or call to let me know you have arrived. Please wait patiently in your car. Sometimes the day does not go to plan. Your patience is appreciated 😊 Also it is very important that if you do leave the area, that you ensure to be back at the designated Time or within the Time frame given, this is to ensure no over lap, or causing lateness within the salon. I have children that require collection from school. Moving forward I am implementing a late collection charge. I reserve the right to charge you £5 for every 30 min that you are late.

🐾 On arrival please respect our neighbours. Do not allow your dogs to foul the pavement, please clean up after your pet. Please do not allow them to wonder onto neighbouring property. If you need a poo bag or a bin please ask 😊

🐾 If you do enter the property it must be done QUIETLY AND QUICKLY. DO NOT allow the gate to be left open swinging in the wind. This makes unnecessary noise and possible damage to the gate. Please ensure gates are closed and secure behind you.

🐾 PAYMENT can be done by BACS transfer (preferred) or cash, it must be the CORRECT amount of cash as change will NOT be given.

🐾 DO NOT be late or early when dropping off and collecting your dog. Appointments are to prevent customers crossing over and the day to run smoothly.

🐾 If your dog is matted we RESERVE THE RIGHT to shave your dog short under the Animal Welfare Act and the 5 Animal Freedoms.

🐾 There will now be a charge for CANCELLED/MISSED APPOINTMENTS. Unfortunately this loss has a BIG impact on my small business and of course my family. For example just one missed appointment every week at a price of £35 is a £1820 yearly loss of income. Therefore going forward, I will REQUIRE a MINIMUM of 48 hours NOTICE when cancelling an appointment, this is not a new policy. However any appointment missed or one that is cancelled under the 48 hour notice deadline will be CHARGED at 50% your regular grooming price and will be payable before your next appointment. I feel 48 hour notice is adequate time to fill the appointment and/or ask other customers if they wish to move into that slot, also freeing up space to rebook the cancellation back in. I also reserve the right to charge 50% for your next appointment in ADVANCE (deposit). This will then be deducted from your groom so long as you turn up to it and not cancel or miss it again.
For example, if you miss your appointment and the cost is £35 you will be asked to pay the £17.50 cancellation charge before your next groom. You may also be asked to pay £17.50 towards your next grooming appointment in Advance totally £35, leaving just £17.50 due on the day of your groom. After that appointment chargers will resume as normal unless a further cancellation charge is incurred

Many thanks
Any question please don't hesitate to contact me

17/07/2024

I had the pleasure of meeting and grooming this little beauty today 😍 Mabel the scottie was an absolute super star 🌟 I love her collar and lead ❤️

09/07/2024

🛁 Available appointments for the end of July.

🐾 18th July 9.15. 11am. 12.30pm (any booking I.e. handstrip, full groom bath and blowdry, teeth)
🐾 19th 12.30pm (bath and blowdry only.)
🐾 24th 9am (any appointment).

13/06/2024

June fully booked available appointments of July.
10th,11th,17th,18th,19th 31st. Then we're booking into August!

I really urge everyone to start booking 8weeks in advance to avoid disappointment. :) x