Shumba's Groom Vroom

06/02/2024

‼️ Van Update‼️

Thank you to my customers who have been patient whilst my van has been in the garage last week.

The side door was jamming shut and couldn’t be opened, but only for me and working fine for my mechanic so it’s been a difficult one to diagnose and has taken time to try a couple of fixes. However, it is now working well🙏.

I will be in touch with everyone I had to postpone, later today to rebook. My apologies for the delay.

Thank you
Tracy 🐾

31/12/2023

🎉🎉🐾 Wishing you all a healthy and happy new year!🐾🎉🎉

Thank you for my Christmas gifts this year, I have been very spoilt
🥰.

Enjoy your New Years celebrations whatever you are doing. I will be cuddled up with Wyllow and a glass of something fizzy🍾

I will re-open on 3d January and will respond to any messages as soon as possible.

31/05/2023

NEW PHONE NUMBER☎️📞

Hi,

I have still not been able to resolve my phone issues and get my original number back, despite visiting the Three store to try and get help from a real human😞.

I have given up on the hope of trying to retain my number and have now changed mobile phone providers and now have a new number

📞07985 793261📞

I will send this out, via text to existing customers and will also set up a new WhatsApp account with this number over the next few days.

As I have been without a fully functioning number since 5th May, please assume I haven’t received any messages or texts since then.

Please accept my apologies if you have messaged me and not received a response within this time.

Thanks
Tracy

26/05/2023

UPDATE ON PHONE

I wanted to give you all an update on my mobile number. It was taken by fraudsters on 5th May and I’m still trying to get the number back. My provider Three, gave the package code out. My number was then used to try to clear my bank accounts. Luckily, my bank takes secure more seriously than Three. Although I did have to visit my bank to sort everything out.

I did have a temporary number but my provider has now blocked this, saying I have my original number back. I don’t 😤. I have spent many hours on the phone trying to sort this. I will let you know once I have. In the meantime, the best way to message me is via Messenger for now.

I am currently on holiday until until Tuesday so will answer messages then.

Thanks
Tracy

05/05/2023

IMPORTANT NOTICE

I have had my mobile number cloned or stolen, I’m not sure which and I’m trying to sort it out with my provider.

This means I do not have access to phone calls, messages or voicemails etc, nor WhatsApp.

Whoever has done it has done it for criminal purposes so please do not try to contact that number for the time being. I will update on here when I know more.

Happy Bank Holiday 😭😤

Tracy

31/12/2022

Happy New Year! to all my 4 legged customers🐾🐾. May 2023 be full of lovely walks, yummy dinner, never ending treats and tummy tickles from your favourite humans!😃🐾🤩

23/12/2022

I'm now closed for Christmas and will return on 3rd January 2023. Any messages will be returned in the new year.

I would like to thank you all for your custom and support over the year🤩.

A big thank you for all my Christmas 🎁, I do feel very spoilt!

I wish you all a very Merry Christmas and a Happy New Year🍾✨️.

Tracy xx

Pic: Shumba from a past Christmas, just because🥰

09/09/2022

🐾CUSTOMER NOTICE 🐾

I'm now on holiday until Tuesday 20th September.

I won't have access to my diary/phone during this time so will answer any messages on my return.

Thanks
Tracy x

🐶 pic of Wyllow enjoying tywyn beach in Wales 🥰

29/08/2022

18/07/2022

I have cancelled all grooms booked for today and tomorrow due to the hot weather and contacted everyone to reschedule appointments.

Thank you everyone for understanding and changing appointments and thank you to those that have changed their appointment times so that I could rebook the cancelled dogs without to much delay.

Wyllow and I are now hiding from the sun with curtains closed and fans on. Now to explain to Wyllow 'lie ON the cool mat, not next to it'😅.

18/05/2022

📣 That’s right we’re hiring 📣

We are looking for a shop assistant.

Primarily for our Studley shop within the Les Topham Garden Centre, B80 7DF. 2 days per week Tuesday - Sunday.

This is a busy role which includes:

Serving customers
Unpacking deliveries
Working in a cold room
Handling cash
All general shop duties

Must have knowledge of raw food.

More hours available. £10 per hour.

Application by email to [email protected]

30/03/2022

Just recently I have been trawling the rescue sites looking for a new dog and one thing that I have become very aware of is how so many rescues are not showing the dogs to their full potential! ☹️

I'm sure you all know the saying, "a picture paints a thousand words" and despite so many of these dogs being absolutely amazing they are sat in rescue waiting to find a home and all because they 'don't look the part'.

Now I get it, not everyone is a whizz with a camera - (just as well otherwise I'd be out of a job!) so what I'd like to do is to offer my services for free to any local charities who need some up to date images of their rescue dogs. Just drop me a line and I'll sort something out.

Just to give you an idea of how an image can show a dog in it's best light I took two very quick images of Hector this afternoon using my phone. These images are seconds apart and I've just changed the setting on my camera phone with a quick tap from photo to portrait.

Now, which one do you think would get him a home? (NB he's obviously not up for rehoming! 😆)

Feel free to tag any local rescues who could use my help.

***Oh and if anyone knows of a young (max. 3 years old) collie bitch looking for a home then give me a shout***

08/01/2022

After such a busy start to the new year, I have only just finished returning all calls and messages. My apologies for the delay😃. If I've missed you, please give me a nudge.

I am still unable to accommodate new customers i'm sorry.

I am currently booking from the middle of March onwards for existing customers.

Tracy 🐾

23/12/2021

Thats it, the scissors are down, its officially christmas🎅🐾

Thank you to all my lovely customers and their humans for your support over the last year and a big thank you for my gifts this year, I have been very spoilt🤩.

Merry Christmas and a healthy Happy New Year to you all.

Tracy
Xx

🌲 I will be back on 4th January and will answer any messages then🌲

29/11/2021

🌲🌲CHRISTMAS APPOINTMENTS 🌲🌲

I am fully booked upto Christmas, with my next availability being mid January.

If you do have an appointment booked before Christmas and you don't want it, please let me know as soon as possible so that I can give it to someone else. I do have a waiting list for existing customers who are not already booked in.

Thanks
Tracy x

10/07/2021

🏖CLOSED FOR STAYCATION 🏖

I will be closed for the next week and will reopen on 20th July.

I will respond to calls/messages when I return.

Thanks
Tracy

29/03/2021

Dear Client’s

Please be aware, there will be a Price Increase of between £2-5 per dog, effective from 1st May 2021.

I would like to take the opportunity to thank you all for your continued custom and support.

Any customers that I will not see before the 1st May, I will message with the price increase individually.

Thanks
Tracy🐾

17/03/2021

I have been unable to return calls and messages today, please accept my apologies, it has been a busy day. Please bear with me and i will respond to everyone ASAP.

Now, if I could only get this one trained up........🐶🐾🤷‍♀️

12/02/2021

Bath and Deshed for Bruno today = a Snow Storm in the van🐕🌪🌨. I will be finding his fur for weeks but he's worth it. Such a fabulous boy🤩

25/01/2021

‼️ Closed for today‼️

I’ve decided to close for today for safety.

The roads by me are awful, even the main roads, with reports of cars skidding\struggling etc on local groups.

I would rather keep my van safely on my driveway than risk an accident and being off the road for weeks.

I will contact everyone affected to reschedule.

Thanks
Tracy x

24/01/2021

‼️ Snow & Ice. ‼️

We’ve had a lot of snow today and it’s still falling. If the temperature does drop to -4 as predicted, the roads will be treacherous. I may need to reschedule tomorrow’s appointments i will see what it’s like In the morning to decide and get in touch with those affected as soon as I can.

Thanks for understanding

Tracy
🐾

04/01/2021

Following the announcement this evening regarding a further lockdown, I will remain open once again.

All current booked appointments will stand. Please be honest and contact me if you or anyone in your household has tested positive (or have symptoms) for Covid 19 to reschedule. The more notice I have the easier it will be to reschedule your dog promptly.

I apologise but I’m unable to take new customers at this time.

Thanks
Tracy

01/01/2021

‘2020 was a nightmare........but you can ALWAYS rely on Dogs🐶’

🎉🍾 Happy, Healthy 2021 to all my 4 legged, waggy tailed customers and their humans 🍾🎉

21/12/2020

🎄 We are now closed for Christmas 🎄

Thank you all for your custom and continued support over the last (very strange) year.

🎁 A big thank you for the very generous Christmas gifts too, I have been very spoilt! I maybe a little tipsy for the next couple of weeks🍾😉.

A very Merry Christmas to you and your families and a Healthy New Year!

Tracy 🐾

🎄I will reopen on 5th January and I will respond to any messages then🎄

10/11/2020

Here is a chance to have a say over fireworks and your pets.

I would like your views...

I am aware of conflicting views over fireworks, but I was surprised at how intense this became on Social Media in recent days.

I would be grateful if you were to complete this survey so that I may gain as wide perspective as possible on the use of fireworks. Thank you.

Update (02/12/2020)

Since the surveys launch over 2.4 million people have viewed it and nearly 100,000 responded to the survey.

I have been really encouraged by the participation in the survey, which is helping me get a better understanding of people’s views on fireworks.

The survey is now closed to new entries. I am now working on processing the data and looking to build an expert panel to analyse the findings to help find a solution.

https://www.marcolonghi.org.uk/campaigns/marcos-fireworks-survey

01/11/2020

Following the government announcement yesterday regarding the second lockdown, I can confirm I will remain open keeping all booked appointments.

Should anyone like to to cancel or reschedule their appointment during the lockdown, please get in touch and I’ll do my best to reschedule (November and December are fully booked).

Thanks
Tracy

📞07939 990779📞

27/10/2020

Bella thinks I'm there just to fuss her! How can I say no to tummy tickles😍

26/10/2020

I groom Lucky every month but rarely get a picture of him as he is so excited to go home to mum that he can’t keep still.... but this week I caught him, lookin oh so handsome 😍

26/10/2020

'What do you think of 2020 Lizzy?..... me too!🐶👅

26/10/2020

🐾Customer Notice🐾

I am now fully booked for the rest of the year. I will keep a waiting list for existing customers who would like an appointment before the new year.

Therefore, if you already have an appointment booked but do not want it, please give me as much notice (minimum 24 hours) so that I can offer it to someone who does. The more notice I have, the more chance I have of filling it.

Thanks
Tracy