Diamond in the Ruff

Diamond in the Ruff Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Diamond in the Ruff, Pet groomer, Romford.

16/08/2024

A message to everyone -

I’m grateful for everyone understanding how busy I am since coming back from holiday. Sorry for the wait on appointments I’m sure everyone can understand my sisters wedding was highly important to me then going away with my family to celebrate was time to switch off and unwind (if you know me, you know I don’t do that often 😂)

However, since I’ve been back I need to just say if you’ve needed to get your dog groomed else where because I was away and couldn’t get booked in before my hols (I don’t blame anyone for this I won’t be annoyed, i like to think I’m understanding) but would you be able to message me to let me know. I currently have a two/three week wait list and the missed appointment time looses me money and wastes a slot which someone else could use. If you need to cancel give me 24hour+ notice.

I will be doing a no show/under 24hour cancellation fee of 100% price of the groom from now on. I’m a small business, I don’t earn a set wage, my income is based on clients showing up and if I’m being completely honest with all my lovely clients, I’m getting very fed up with being messed around as it seems to be more common than not.

I’m sorry for a bit of a ranting post but I need to be honest with you all, I’m sure it’s understood it’s a minority rather than majority but it spoils the love I have for my job.

I hope everyone is enjoying their summer 🐾

02/07/2024

⭐️ FOR MY CLIENTS ⭐️

ALL appointments are now taken and I have no availability left until:

MONDAY 19th AUGUST

I’m sorry if I wasn’t able to get you booked in but there’s only so many hours/dogs I can do in one day as a lone groomer 🐾
August and September diary is open so please don’t wait to book in your dogs next appointments!

BULK BOOKING appointments allows you to make sure your dog never goes over a schedule and keeps their coats in great condition! Please message me if you’d like to do that I already have a few clients who do 🐾🧡

01/07/2024

Appointments 🐾

I only have not even a handful of appointments left for July :
• Friday 19th July AM & PM
• Monday 22nd July AM
After these are gone my next appointment will me

⭐️ MONDAY 19TH AUGUST ⭐️

If anyone wants those dates please message me ASAP appointments are only held for 24 hours. If you do not reply or give any confirmation that you want the appointment it will be going to the next person, it’s busy and I can’t keep waiting for days on end for a reply! Thank you all for being the best customers 🧡

Reminder - I’m off for my sisters wedding 23rd-25th July
Holiday 30th July - 13th August

10/06/2024

Asking for my sister -

Anyone know of Dog Sitters for Saturday 29th June for one day and overnight for one Labdoodle and one Labrador? My sisters been let down and needs one as it’s her Hen do that day/evening and her fiancé is on his Stag do x

CLIENTS DUE IN TODAY I’m so sorry but there’s been unplanned water works and our water has been shut off down the road w...
06/06/2024

CLIENTS DUE IN TODAY

I’m so sorry but there’s been unplanned water works and our water has been shut off down the road with no email or message to make me aware. I’m not the only one down my street with no awareness and it’s very frustrating! Hopefully it will be back on as soon as possible and all clients due in today will receive a message/ update!

This is super frustrating but I’m so grateful to my understanding clients 🫶🏻

Charlie’s before and after 🥰🧡 ✨MESSAGE TO MY CLIENTS✨ Please bear with me at the minute, it’s been super busy with work ...
03/06/2024

Charlie’s before and after 🥰🧡

✨MESSAGE TO MY CLIENTS✨

Please bear with me at the minute, it’s been super busy with work and trying to juggle a injured horse having regular treatment/vet visits as well as juggling my sisters wedding/hen do arrangements and other everyday life - I am all over the place and struggling!
If you book regularly 6-8 weeks and ask me to message with dates - I need you to message me. I’m inundated at the minute and back to back with dogs - my brain is constantly forgetting that I need to message clients with so much going on so I please ask you all to message me I can’t keep on track. 9 times out of 10 at the minute as soon as I finish work I’m back to the stables then back to work for evenings or working late then having to go to the stables.

Thank you so much again for everyone baring with me your co-operation is so highly appreciated with busy times 🫶🏻🧡

Bella was so good during her bath and tidy up and it was all too exciting she had to have a little nap before her mummy ...
30/05/2024

Bella was so good during her bath and tidy up and it was all too exciting she had to have a little nap before her mummy picked her up 🥰🧡💙 I adore all my clients 🫶🏻

🐾HOLIDAY🐾 A message to all my lovely clients, As some of you know my sister is getting married in July and I’m going awa...
22/05/2024

🐾HOLIDAY🐾

A message to all my lovely clients,
As some of you know my sister is getting married in July and I’m going away one week later. The dates I will be unavailable are followed:

• 23rd-25th July
•30th July- 12th August

Please be cautious I will have limited availability in between the wedding and holiday, as there’s only a couple of days I will be limiting how many dogs I will be grooming😊
I’m currently booked out about 2/3 weeks in advanced so if you would like to book in please don’t hesitate as it’s a busy time 🫶🏻🧡

Hi all! Sorry for being so quiet on social media recently 🫣 As some of you know my horse had an accident about 8/9 weeks...
20/05/2024

Hi all! Sorry for being so quiet on social media recently 🫣
As some of you know my horse had an accident about 8/9 weeks ago, she’s currently on stable rest and having laser therapy treatment🤞🏼 I’d just like to say a big thank you to all my lovely clients who have been so patient with me arranging appointments and moving times due to having to be there for her treatments and vet appointments! The things we do for our animals 😅

Hopefully it’s not too much longer and life will start to go back to normal 🤞🏼 enjoy a photo of her today wearing her PPE safety glasses😉😂🧡

I’ll be doing a post in the next couple of days with my holiday dates as that seems to be creeping up as well so keep an eye out for that 😇🐾

Posing with all that fluff 🐶🐾
15/05/2024

Posing with all that fluff 🐶🐾

Look at Ginos transformation 😍🤩 his owners love to keep him short as he’s a hot dog and can’t cope with all his fluff 🧡
18/03/2024

Look at Ginos transformation 😍🤩 his owners love to keep him short as he’s a hot dog and can’t cope with all his fluff 🧡

Freddie came in for full groom 🤩 a star as always 🥰🧡
17/03/2024

Freddie came in for full groom 🤩 a star as always 🥰🧡

Princess had a nice groom the other day 🫶🏻🧡
02/03/2024

Princess had a nice groom the other day 🫶🏻🧡

Ruby you’re so pretty 🥺🧡
23/02/2024

Ruby you’re so pretty 🥺🧡

Nala after her full groom 🫶🏻🧡 such a good girl and a pleasure to have in the salon 🥰
22/02/2024

Nala after her full groom 🫶🏻🧡 such a good girl and a pleasure to have in the salon 🥰

18/02/2024

TO ALL CLIENTS -

I’m currently away on my sisters hen do! I appreciate people want to book in but I’m spending this time with her and the bridesmaids please be patient with me I’ll reply once I’m back in the salon Tuesday

Thank you,
Sarah 🐾

How handsome is Charlie after his full groom!? Unfortunately he was quite matted so had to have a short cut! It was in n...
08/02/2024

How handsome is Charlie after his full groom!? Unfortunately he was quite matted so had to have a short cut! It was in no way shape or form his owners fault just unfortunately with the weather his coat is so fluffy and he was so long he wasn’t getting brushed to the skin 🫣 We managed to keep fluff to his legs and face but matting has to be shaved - it’s not fair to put the dogs through it! 😇It’s always in the dogs best interest and it is hair - it grows back 🥰

Swipe to see the matts and why I had to shave them out 😱

Look at those puppy eyes 🥺🧡
31/01/2024

Look at those puppy eyes 🥺🧡

Little Trudy 🫶🏻 she’s absolutely adorable and I love having her in the salon 😍🧡
28/01/2024

Little Trudy 🫶🏻 she’s absolutely adorable and I love having her in the salon 😍🧡

Gorgeous Flossy after her full groom the other week 😍🥰🧡
26/01/2024

Gorgeous Flossy after her full groom the other week 😍🥰🧡

Before and after for little Neo 🥰🧡
25/01/2024

Before and after for little Neo 🥰🧡

Handsome bear 🐶🫶🏻 he gives great cuddles 🥰🧡
14/01/2024

Handsome bear 🐶🫶🏻 he gives great cuddles 🥰🧡

Roy - you are too cute 🫶🏻🧡
10/01/2024

Roy - you are too cute 🫶🏻🧡

Happy new year to all my lovely clients and your doggies 🥰🐾 Teddie was my first client of 2024 today and he was also the...
02/01/2024

Happy new year to all my lovely clients and your doggies 🥰🐾

Teddie was my first client of 2024 today and he was also the first dog I got to use my Christmas present - brand new clippers on 😍🫶🏻 how cute is he? 🥰

And just like that, another year is done ✅ after a very busy December, I’m officially done for Christmas 😍🎄 Thank you to...
23/12/2023

And just like that, another year is done ✅ after a very busy December, I’m officially done for Christmas 😍🎄

Thank you to all my clients, I’ve been spoilt at how kind you’ve all been to me. I love all your little doggies and thank you for trusting me to look after them 🥰

I’m signing off between Christmas and new year but I’ll be back in the salon on the 2nd January, messages will be replied to as of normal but please be aware it may be a bit slower than usual due to family plans over the holiday period 🥂

I hope you all have a lovely Christmas and New Year and I’ll see you all in 2024

-Sarah 🐾

How handsome is Mutley after his first full groom 😍🥰 I had to hold his face he wouldn’t sit still 🫣🥰🎄
20/12/2023

How handsome is Mutley after his first full groom 😍🥰 I had to hold his face he wouldn’t sit still 🫣🥰🎄

Benny had his Christmas groom 😍🥺🧡🎄
13/12/2023

Benny had his Christmas groom 😍🥺🧡🎄

Clover is all ready for Christmas 🎄✨🫶🏻
07/12/2023

Clover is all ready for Christmas 🎄✨🫶🏻

Bruno all tidy and ready for Christmas 😍✨🎄
06/12/2023

Bruno all tidy and ready for Christmas 😍✨🎄

Freddie had a puppy intro the other day 🥰 his first time to a groomers and he was a star 🌟🧡
05/12/2023

Freddie had a puppy intro the other day 🥰 his first time to a groomers and he was a star 🌟🧡

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Romford

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