04/12/2024
David Torkelson
Hitchcock, TX 77563
Enthusiastic Graphics professional with a proven track record in creative design, customer service, and technical troubleshooting. Experienced in delivering exceptional results within fast-paced environments. Adept at collaborating with cross-functional teams to accomplish objectives and create innovative solutions.
Proficient in graphic design, advertising, sales, and IT support.
Thrive in dynamic, growth-oriented settings, leveraging strong interpersonal skills and effective communication to drive success.
Extensive experience in customer service, administrative roles, and management positions.
Proficient in computer software and hardware use, troubleshooting, and adherence to protocols.
Proven ability to adapt, innovate, and provide end-user support for diverse technologies.
Work Experience
Audio / Video Integrator
Commercial Sound Services - Texas City, TX
March 2001 to July 2023
|
Collaborated in creating and configuring commercial sound systems for diverse venues, from event centers to theme parks.
Assisted in maintaining and optimizing sound systems for high-traffic locations, including Kemah Boardwalk and Downtown Aquarium.
Troubleshot and resolved technical issues, ensuring seamless audio experiences for various events and attractions.
Contributed to the setup and installation of complex audio and video systems, enhancing user experiences.
Publisher / Editor
G'Wiz Enterprises - Galveston County, TX
Spearheaded creative and commercial initiatives for community and tourism-focused periodicals on Galveston Island and County.
Cultivated and managed advertising accounts, driving impactful campaigns and promotions.
Assembled a diverse team of contributors, overseeing copywriters, illustrators, photographers, and writers.
Designed layouts and maintained the quality of printed volumes, strategically distributed across key locations.
Education
CERTIFICATION in Desktop Support Technician
GALVESTON COLLEGE - Galveston, TX
January 2017 to December 2017
BACHELOR'S in ADVERTISING AND SALES
OKLAHOMA STATE UNIVERSITY - Stillwater, OK
December 2003
Associate's degree in Liberal Arts & Sciences
Tulsa Community College - Tulsa, OK
August 1999 to May 2001
Skills
• Graphic Design
Advertising / Sales
IT Troubleshooting
Creative Communication
Customer Service
Layout Design
Technical Support
Team Collaboration
• Desktop Support
• Graphic Design
• Adobe InDesign
• Troubleshooting
• Branding
• Layout Design
• Adobe Photoshop
• Adobe Creative Suite
• Copywriting
• Marketing
• Help Desk
• Computer Networking
• Microsoft Windows
• Operating Systems
• Technical Support
• IT Support
• Public Relations
• Adobe Illustrator
• TCP/IP
• Search Engine Optimization (SEO)
• Photography
• Network Support
Assessments
Technical support: Customer situations — Proficient
July 2023
Responding to technical support situations with sensitivity
Full results: Proficient
Technical support — Proficient
April 2020
Performing software, hardware, and network operations.
Full results: Proficient
Technical support — Proficient
July 2021
Performing software, hardware, and network operations
Full results: Proficient
Social media — Proficient
April 2022
Knowledge of popular social media platforms, features, and functions
Full results: Proficient
Marketing — Proficient
April 2022
Understanding a target audience and how to best communicate with them
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
