09/06/2024
I’d like to address a few important points. At Zen Dog Grooming, our goal is never to mistreat or neglect any dog in our care. We don't shave dogs "just because," and we certainly don’t ignore our clients. Our focus is always on the well-being of the dogs we groom, and any decisions we make—such as shaving—are done with their best interest in mind, and we always notify the owner beforehand.
As a small, family-owned business, we take great pride in providing personalized care to every client. Unlike large corporations, we can't afford to overlook quality, and we always do our utmost to correct any mistakes when they happen. We're deeply committed to ensuring the happiness and satisfaction of both our human and animal clients.
It’s disheartening when misinformation is shared, as it can impact the hard work and care we put into our business. We genuinely love what we do and strive to provide the best possible service for everyone who walks through our doors.
Reviews, both good and bad, have a bigger impact on our business than many realize. If you ever have any concerns or issues with our service, please don't hesitate to reach out—we’ll always do our best to make things right.
- Zen Dog Grooming Team