11/29/2023
Respiratory Illness Update for True Dog Grooming
As many of you know, there is a respiratory illness spreading amongst dogs currently nationwide. Many clients have reached out to me over the last couple weeks with concerns about bringing their dog for grooming.
I want to let everyone know that I respect and appreciate the care and concern you all have for your wonderful pets. For that reason, I'd like to share the extra precautions I have been taking and also to ask you for your help in our endeavor to keep our dogs healthy as well as maintain their current grooming schedules.
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- Cleaning and Sanitizing Procedure: all tools, equipment, bathtub, crates, table, and anything which comes into direct contact with dogs are being diligently wiped down and sprayed with sanitizer after each family of dogs is picked up. Hand sanitizer is being used in between each drop off and pick up.
- Zero Contact: Only one dog or one family of dogs is welcome in the grooming room at a time. There will be no early drop offs or late pickups until further notice. Because of this, please be aware that in order to stay on schedule during my work day, I need my clients to drop off at the time which they have scheduled and I also NEED my clients to be available to pickup right as their dog is being finished. I know this is inconvenient and I apologize, but for the health and well being of the dogs being serviced, it is a necessity. I will do my very best to give a heads up if I am running late and also give my best guess of a return time so that everyone can plan accordingly.
- I also ask that if your dog has any type of irregular cough or fever or is acting strangely or low on energy, please reach out to reschedule. Please do not bring your dog to be groomed until he or she is feeling better and normal or has been thoroughly treated for whatever illness might have been present.
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If these few things are maintained, I do believe we can keep our dogs safe during their grooming experience. Thank you all so much for your continued support of my business and allowing me to care for your pets. If there are any further questions, please do not hesitate to reach out.