Comments
Horrible experience in this location! Megan shouldn’t work with people and they don’t care about animals or peoples time. I will be spending my hard earned money at a local pet hospital and not this corporate chain. Terrible doctors, terrible nurses, just awful! Bring your fur babies to local pet hospitals. They are all about making money and don’t give to craps. Normally don’t complain but in this case I promise I will tell everyone I know about the real side of this place. Disgusting and absolutely racist because Megan said I was yelling when I wasn’t. Had to show her what yelling really looked like in comparison. Now she knows what my yelling voice sounds like. Happy about that. Don’t waste your time at this racist store
On Saturday, September 16th, I took my dog to Banfiled Pet Hospital in Woodbury, NJ to have an abdominal cryptorchid surgery done. After the surgery I noticed my dogs stitches were beginning to come apart as well as inflammation of his would and was also starting to get an infection. I took him back to the Banfield where the surgery was performed for them to fix what they did to him. They told me that all they could do was give me antibiotics (which they should have done to begin with) I told them that I wanted a refund for the terrible surgery they did and poor services to give my dog what he needed post surgery. They refused. Yesterday, September 21st, I took my dog to a different Banfield I. Hamilton, NJ. They told me that it was very infected but there is nothing they can do but refer him to an outside Vet. They refused to clean his wound or do anything to fix the stitching. I demanded a refund again from them as well due to the fact that the surgery was not performed properly and am now having to spend money at an outside Veterinary to fix what was done by Banfield. They also refused. Later that day, I took my dog to Rancocas Veterinary Associates. They told me that Banfield had done a very poor job with the stitching, the incision was roughly 6 inches when it should only have been about 2 inches long and they failed to prescribe antibiotics post surgery which is all what caused his major infection, which if reaches the abdomenal area could be life-threatening. My dog is now doing better infection wise but may need to be restitched. I am requesting that Banfield refunds the amount of $359.77 for their poor performance of the surgery causing me to have to spend another $172 at Rancocas Veterinary Associates for them to fix what was done since Banfield refused 3 times to fix it and could have led to the death of my dog had the infection spread quicker. DONT EVER TAKE YOUR ANIMALS HERE OR TO ANY BANFIELD TAKE THEM TO REAL VETS WHO CARE.