We know many of you are as excited as us to know what we are having so here’s some of the reveal today!
Feeling very blessed 🥹
Now all the sickness is starting to make a bit more sense. 🩵🩷
Happy Monday 🥰
With the late cancellations and no shows on the rise again we wanted to share this.
It’s not many of our clients that do complain but when we do get comments like this it does upset us and make us feel unworthy, and it often backs us into a corner where we feel as though our prices are too high and we shouldn’t charge a fee just because someone forgot their appointment. We always ask ourselves “is it the right thing to do.”
We should never feel that way.
”OMG YOU CHARGE A CANCELLATION FEE “
How dare you!
How dare you charge a fee when you didn’t deliver the activity !
Crazy right?
Actually, nope.
Booking deposits, and cancellation fees are becoming a very common factor in the small business world.
And you know what?
THEY SHOULD BE.
Think of it like this…
Could you call British Airways after no showing for your flight and expect a refund?
Nope.
Could you imagine calling Virgin Atlantic and asking them for a seat on their Saturday 10:30am flight to Barbados, but you’ll pay when you get there?
Nope.
Could you imagine calling easyJet and telling them you can’t make the flight leaving in an hour but you’d like a seat for free on the flight an hour later?
Nope.
We work like a flight. Once the plane has gone, the seat has lost its money.
Same as your space.
When you work in a business where you trade time for money, time IS money.
So when people don’t want to pay for your time, and you put it on loan with no collateral, you risk losing that money.
Now, I know times are tough and odd and weird.
Costs are rising.
People are worried about money.
But we aren’t talking about booking vs not booking.
We are talking about booking space and paying for it vs not paying for it.
That’s very different.
Booking deposits and cancellation policies are in place to -
Protect the small business owner
Reassure the client
Make an agreement between two parties, official.
An agreement that says you’ll give your time,
We have well and truly been spoilt this year!
Thank you all for your cards, money and presents
We really are so grateful to you all 💚
🎉💚 WE ARE SO PROUD OF NIKKI 💚🎉
She has worked so hard to get where she is!
Thank you all for your support and votes
🏆 CREATIVE GROOMER OF THE YEAR 🏆
😷 Please continue to wear face masks! 😷
This is to keep everyone safe with rising cases.
We couldn’t survive as a business if we had to take more time off for being sick.
Also does anyone know this man?
He’s stolen our custom made sign!
💚 LOVE WHAT YOU DO AND YOU WILL NEVER WORK A DAY IN YOUR LIFE
💚 Love doing these transformations! 🐾
💚 Transformation Tuesday!💚
