08/24/2026
Hi everyone! It’s Lauren, I just wanted to hop on and address a few things for MY CLIENTS;
1. I will be reimplementing a 24 hour cancellation fee of $25 per pet scheduled. This can either be payed the day of cancellation, or added to your pets next grooming appointment.
2. No show/ no call/ no text will NOT be able to rebook with me.
3. I will also be implementing a $30 late fee if you’re later than 15 minutes to your appointment AND I’m still able to take you that day. If I’m not able to take you, you will have to reschedule and a $25 cancellation fee will be added to your pets next groom.
4. PLEASE arrive no sooner than 5 minutes to your scheduled appointment (unless otherwise discussed before hand). I’ve dedicated your scheduled time to your pet for a reason, as this helps us to not have an overcrowding of pets here at the same time while trying to ensure everyone is taken care of off, or on, the table.
Please note, if any of these occurrences happen multiple times I will no longer be able to rebook your pet.
Unfortunately being your own entrepreneur in the grooming industry means you have to set standards and expectations for yourself and clientele to ensure you have a steady flow for everyone, so please know this is for everyone as a whole💖. I usually stay 1-2 months booked out therefore canceling last minute doesn’t always mean I can get your pet(s) back in the salon in due time😢. I do understand emergency situations happen and WILL excluded these charges for such situations. Please know i appreciate every one of you and your business. If you have any questions please feel free to reach out to me on my cell 423-748-0609. Thank you!💖