Hub name: Normanhurst – Osborn
Pick up Wednesday. To register for the Hub use this link
https://app.boxdivvy.com.au/register/hub/229
Box Divvy is Community owned and run. This is a fruit veg and grocery cooperative. We purchase as a group up to 40% cheaper than supermarkets. It’s a Smart coop and you get more of what you want than a normal coop. Box Divvy is a food box sharing system connectin
g growers & food producers directly with the Food. It is community owned and run designed to cut your food bill. You join online - there is no registration fee. https://www.boxdivvy.com/ You use an App on your phone or computer or a pad to order. Working with Western Sydney Diabetes Alliance - our aim is to provide accessible, inexpensive good quality fresh food.
4 DAY ORDER CYCLE – FOR Wednesday pick up
Friday 9pm – Order creation
It’s an OPT OUT SYSTEM so if you don’t want an order for the coming week, you must suspend prior to Friday 9pm. Your “WISH LIST VOTE” and any changes you wish to make to your household size must also be done by Friday 9pm. Saturday - Starting Order Published
Login take up to 3 things out and JOIN SPLITS. Monday 9pm - CUTOFF
Orders closed. Cards charged. There are 2 automatic processing’s, if those both decline - a $5 recharge fee is applied as it pays for someone to manually reprocess. You must pay BEFORE pick-up. Wednesday - PICK UP. You must pick up day of delivery at the pick-up time or arrange with Hubster. Home Delivery offered but please ask first. PAYMENTS
You must pay for your order once committed to an order cycle. Once in an Order Cycle we cannot withdraw an order. It is your responsibility to suspend the correct weeks. ORDERING SYSTEM
Dead simple. You share boxes online using the App. SUSPENDING ORDERS
When you tick the date, wait, it will turn red to confirm suspension. You’re expected to order weekly or fortnightly. STARTING ORDER
There’s a Starting Order based on your weekly ‘wish list’ VOTE and you can take out up to 3 things. Every week BEFORE Order Creation do a Wish List Vote to help Hubster (person who organisers Hub) to set up Starting Order. SHARE BOXES known as SPLITS
If you wish for more, you join Splits and share boxes. You can suggest a box to share or to your Hubster. Such as saying to your group: “Who’d like to share a box of apples?”
At order cut-off you pay automatically online (Visa or Mastercard & Secure Eway Payment gateway) then boxes from growers & food wholesalers come to the Hubster’s house for packing. You pick up from their place or they may offer home delivery. FRUIT, VEG, BREAD, EGGS – Order, pay, receive this week
GROCERIES – Order, pay, receive next week due to fresh roasting of coffee and made to order. BREAD baker direct – Minimum HUB order total is $30
GROCERIES wholesaler direct – Minimum HUB order is $75. MEAT AND SEAFOOD (NEW) – Order every 4 weeks. READ THE AMOUNTS YOU ARE PURCHASING
Please check carefully if the items are single, handfuls, 500gm, 1 kg etc. Don't assume it's by one item. EXAMPLE: Cherries sold by the box, make sure you’re not putting in 5 thinking it's handfuls when it's boxes. Read the descriptions please. EXTRAS
There are ALWAYS extras as the box belongs to members so your Hubster will divvy extras when available. There is also usually a SWAP box - if you forget to customise your Starting Order, you can throw in some apples and take out some carrots that someone else did not want. You will get great value. COMMUNITY BOX
Many Hubster’s ask members if this SWAP BOX can become a COMMUNITY KINDNESS BOX given to a family in need. This is part of the Social Enterprise experience by being part of the Hub. NOT WANT AN ORDER? There are no contracts, you can suspend orders when you don’t want them. WANT EXACTLY 1 tomato 2 oranges? Then Box Divvy is not for you. This is a coop and things are in handfuls NOT exact items. You need to be flexible but you'll always get good value. We are a group of community minded people wanting to change the food system. Reduce packaging and pay our farmers fairly. By reducing our carbon footprint by 90% this means we buy in bulk as a group and then share it. We need to be a bit flexible. You will know roughly what you will get but you can’t get exact. We have a Packing Guide but the numbers will change as produce is smaller or larger. Mostly you will get extras overall. HOW DO I KNOW WHAT I SPEND? EASY. You will pay the STARTING ORDER PLUS if you join in SPLITS or ADD Groceries. At the bottom of MY ORDER you will see the MAX you will pay if all your SPLITS get over the line, any groceries you’ve ordered and the Starting Order. You can reduce the SPLITS or Groceries you joined BEFORE CUTOFF. PACKAGING
Much of the produce comes loose so please provide your Hubster with a NAME LABELLED BAG: ALSO - calico/wash nets to put handfuls in (do not expect your Hubster to provide paper bags please): Bring in your old icecream containers, for example, for the Hub to put soft stuff in. If you get an item in plastic, recycle it in your soft plastic bin. We don't interrupt the packing from the farmer. Farmers are trying to work out how to transport produce and it can’t always be plastic free - for the moment. The Sugar Cane bags are not strong, don't last and definitely not airtight. Cardboard and paper fall apart. New technology is being worked on. NOT FOR ME
If after you’ve tried it and Box Divvy is not working the way you want, then you can cancel membership. So? Join our group to make a difference. You have the power to do so. Cut your food bill significantly – Wow! The goal: to cut your food bill, without compromising on the quality, freshness and variety of food. With minimal effort, minimal packaging and food miles, and still paying farmers and suppliers a fair price for their produce.
