Giving people and their pets the care and support they deserve, at the time they need it most
Vets Now was founded in 2001 by Richard Dixon, a veterinary surgeon who understood the pressure of being on-call round the clock while also trying to maintain a good quality of life. His solution was Vets Now, a dedicated out-of-hours emergency and critical care service for pets.
In the following years, Richard and his team helped revolutionise the way emergency veterinary care was provided outside of normal surgery hours. He worked in partnership with local veterinary practices to offer vets and their clients an out-of-hours service. At the heart of this was a team of full-time vets, vet nurses and support staff who only worked at night, over weekends and during public holidays.
In 2019, Richard sold Vets Now to Europe’s leading veterinary care provider, IVC, but the business has not changed and, today, Vets Now provides a trusted service to more than 1400 veterinary practices across the UK — from 58 dedicated out-of-hours clinics and three 24/7 pet emergency hospitals, including Ipswich.
In total, our highly-skilled staff treat around 150,000 small animals every year — and during seasonal holidays, like Christmas and Easter, we answer around five queries an hour from worried pet owners. So whether you’re in Ashford, Kingsnorth or Aldington we’re there for you and your pet when you need us most.