Archway Veterinary Centre is a part of New Era Veterinary Hospital. We offer 24 hour emergency service.
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We are a first opinion Veterinary Surgery catering for all small animal species, and specialise in Dentistry and Laparoscopic (Keyhole) Surgery. Archway Veterinary Clinic was established over 30 years ago and is ideally located in the heart of St Helier, opposite the newly developed town park and offers some parking outside. We pride ourselves on providing great customer service to you and top qua
lity care to your animals. The Archway team boast in excess of over 40 years experience and have a formidable reputation for excellence in all areas of pet care. Our aim is to make our clients feel valued but more importantly to ensure that all pet care decisions are made with the client and their pet at the forefront of our minds. Our caring and experienced team of vets, nurses and receptionist are here to look after your pets needs - from advice on the care of your new companion through to high quality and professional treatment should they fall ill. So you can be assured that we will always be here when your pets needs us and should they need to stay in, they will receive personal attention day and night. We aim to keep continuity by only having a small number of vets that work out of Archway. This ensures we keep a personalised approach with our clients and their pets.
Tuesday 25th June - All practices will be on emergency only cover as we swap onto a new practice management system. Please bear with us as there may be delays while we sync up with existing systems! We won't be cat napping like these cheeky 2!
Please be aware there are roadworks outside Archway and St Saviour’s Road is closed to traffic southbound (Hotel De France end heading to town). Thank you
UPDATE- WE ARE ALL UP AND RUNNING AGAIN!
We currently have no power here & phones are down at New Era Veterinary Hospital ⚡️⚡️
We will give an update when sorted, please bare with us.
☀️☀️ FREE FOR COLLECTION ☀️☀️
❄️ Reusable Ice packs for collection at Archway 8am-6pm ❄️
UPDATE-ALL SORTED, BACK UP AND RUNNING
Our phone lines and computer system are down. Please bare with us whilst we try to fix the issue. Please call New Era Hospital on 730521 in the meantime if needed.
Please see our Easter opening hours,
Archway will remain closed Friday until Tuesday.
New Era and Leodis are open on Saturday 8.30-12pm only.
New Era is open for emergencies 24/7, with a drop in surgery 10-10.30am for unwell pets on Good Friday, Easter Sunday and Easter Monday
Happy Easter!
We had a visit from this gorgeous lot today, all so brave for their first vaccinations ❤️
*** Update, power is back on ***
We are currently experiencing a power outage. Please call New Era Veterinary Hospital on 01534 730521 regarding any queries.
✅ We love looking after your pets.
❌ We don’t love receiving abuse when we are trying to help. The whole team are working hard to be there for your pets, please be patient, be kind and be courteous.
With the new January 2024 prescribing guidelines for parasite control, coming into play it may be time to look at joining our Friends Club.
The New Era Friends Club is the simple way to support your pet’s health while saving money - this could be around 40%!
Your pet will need routine treatments and vaccinations throughout their life, and our club gives the peace of mind that comes from knowing that this routine care is covered. We would strongly advise pet insurance to provide cover for accidents, illness or injury.
We offer our Friends Club for your cats, dogs and rabbits, breaking down the costs of routine veterinary services to a monthly direct debit, and giving your pet their vaccinations, parasite prevention and regular checks throughout the year.
Included in your yearly plan is:
· Four general health checks until your pet is 1 year old - these occur at 3, 6, 9 and 12 months old and are a fabulous way to show your pet that not all visits to us are because they feel unwell or are because they require treatment. This can really help with stress for your pet during visits to us.
· Two adult general health checks a year, at annual booster time and 6 months later.
· Annual booster vaccinations
· 12 months of anti-parasite treatment
· 10% off rabies vaccine
· 10% off spays/castrates
· 10% off dental descale & polish
· 10% off additional parasite treatment - for example additional wormers for those who hunt & scavenge!
· Free microchipping
Please pop in to one of our branches or contact us
https://neweravets.co.je/pets/lets-be-friends
Willow Tree provides a bespoke cremation service for pets and horses in Jersey.
From the 12th January 2024 the Royal College of Veterinary Surgeons (Our governing body the RCVS) have made changes to their guidance on the provision of prescription only (POM-V) anti-parasite treatments.
These changes affect all veterinary practices in the UK. This comes into force to join the previous changes made in September 2023 for other medications.
Anti-parasite treatment, including treatment for Fleas, Ticks and Worms, can only be prescribed by a veterinary surgeon at the time of a physical examination, or having written an appropriate prescription on the animal's clinical record.
The prescription for the anti-parasite treatment will detail the product and dose that can be supplied, an how often it can be collected without an examination taking place.
Any changes to this prescription must be authorised by a veterinary surgeon, and in some cases may require a further physical examination.
EDIT: You won't need to pay to visit the vet every time you want flea or wormer. When you see the vet for anything, the specific wording the RCVS are requesting can be put onto your account and the vet can prescribe the flea and wormer to be collected in the future. It is your responsibility to request for this to be done.
🐶🐶🐶 Open as usual today 🐱🐱🐱
All branches will be closed tomorrow, only emergencies at New Era Hospital. Contact numbers are below, please call it before you try to get there.
***Update***
Due to the extreme weather conditions tomorrow we will be closed. From 6.30pm this evening we will have our emergency service in operation, there will NOT be an emergency walk in surgery.
Please call our emergency numbers if you need us !
Small animal 07797711585
Farm and Equine 07797786710
We will update this page with changes - hopefully normal service will resume 8am Friday
If you have injured wildlife please contact the JSPCA on 01534 730521
Keep yourselves and your beloved animals safe!
With the new RCVS changes for prescribing anti-parasite treatment coming into effect in January 2024, have you considered signing up for the New Era Friends Club?
Friends Club is our monthly direct-debit scheme for dogs, cats and rabbits to help you spread the cost of your pet's routine and preventative health care. Included in your yearly plan is:
· Four general health checks until your pet is 1 year old
· Two adult general health checks a year
· Annual booster vaccinations
· 12 months of anti-parasite treatment
· 10% off rabies vaccine
· 10% off spays/castrates
· 10% off dental descale & polish
· 10% off additional parasite treatment
· Free microchipping
Please pop in to one of our branches or email us at [email protected] for more information
Don't leave it to the last minute to rush in for any medication your pet may need to cope with Halloween and Bonfire Night which is coming up fast.
We have a 48 hour notice period for prescriptions received, but also may need to see your pet to comply with the new RCVS regulations.
Insulated boxes with handles and ice packs - free. For collection from Archway Veterinary Centre in St Saviours Road.
Please read 🐕🐈💊
Have one of our receptionists gone above and beyond for you? Do you want their service to be recognised? Nominations are now open for the BVRA Veterinary Receptionist of the Year, so go online to vote and support your reception team!
Nominations Close: 17.07.23
Finalists Announced: 01.09.23
Award Ceremony: 29.09.23
Vote at: https://www.surveymonkey.co.uk/r/VROTYA
Good evening, we have been informed of an issue with both our on call mobiles dropping signal intermittently this evening.
Please try again if your call doesn't go through first time. Thank you for your patience
We are looking for a passionate RVN to join our night team in Sunny Jersey, Channel Islands
New Era is an RCVS Tier 3 hospital, with ISFM Feline friendly gold accreditation.
We are proud to provide a high standard of emergency and critical care to our inpatients so we are looking for a proactive individual to help maintain these standards and provide brilliant care.
The role includes :
36 hour working week
Inpatient care
Emergency surgeries
Maintenance of equipment and clinical environments
4 day weekend
Generous holiday allowance
Excellent work life balance
Accommodation available.
for more information about the role please contact [email protected]
It's getting Hot! Hot! Hot! and predicted to get hotter still!
Many dogs get heatstroke when their owners take them out during high temperatures. Let's prevent heatstroke by knowing when it's safe to take your dog outside, and please contact us if you think your dog might have heatstroke! And remember to keep your pets hydrated and are given plenty of shade. Enjoy the sunshine, but please keep tabs on your pets
Signs of heat stroke include but are not limited to:
Heavy panting and difficulty breathing.
Excessively drooling.
The dog appearing lethargic, drowsy or uncoordinated.
Collapsed or vomiting.
Archway will be closing early today at 5pm due to staff shortages.
New Era and Leodis remain open as usual.
We apologise for the inconvenience this may cause.
Here are our opening hours over the Easter weekend over at New Era Veterinary Hospital 🐣🐰 Have a wonderful Easter from everyone here at Archway.
Here are our Easter weekend opening hours! 🐰🐣
Emergency numbers are:
Small animals 07797 711585
Large animals 07797 786710
Walk-in surgeries for the designated days are between 10-10.30am - you do not need an appointment but you must arrive within this time to be seen.
We hope you have a wonderful weekend and we are here to help if you should need us! ☺️
We have been made aware that several online dispensaries for Veterinary Medication will no longer accept internet prescriptions from Jersey.
This is a decision made by the individual companies. At present we have been made aware of Viovet, Animed & Petdrugsonline declining Internet prescriptions from Jersey.
****IMPORTANT - NEW EQUINE AND FARM ANIMAL OUT OF HOURS EMERGENCY PHONE NUMBER****
As of this evening if you have an equine or farm animal emergency there is a new mobile phone number to call:
It is 07797 786710
The Small Animal Emergency number is unchanged from its present one (07797 711585).
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Many thanks
Just a reminder we have an unchanged 48 hour Repeat Prescription request policy in place. We would also request that prescriptions are NOT collected out of hours where possible.
This is because each request goes through a series of checks.
~Firstly the Admin team take the request and then the medication strengths and doses are double checked against previously dispensed prescriptions.
~The request then goes to the Reception team for dispensing - this may mean we need to order in certain medications we don't typically keep in stock.
~Finally the medications dispensed are checked by a Vet or Nurse against the required prescription dose and strength before they are ready for collection.
As you can see, this system of checks can take a little while but is essential to make sure your pet receives the correct medication.
This is also where we may identify the need for your pet to visit us for a blood test or veterinary check up as we need to have seen your pet within 6 months . This is because legally, we can only prescribe or dispense prescription only medicines to animals ‘under our care’ as per RCVS regulations.
Please see our festive opening hours
So today we reached a milestone at Archway-our 100th keyhole spay! Here’s some pictures of cute little Hattie benefiting from this minimally invasive surgery. Laparoscopic (or keyhole) spaying has the advantages of a speedier recovery, quicker return to exercise and less discomfort for the patient.
If you are one of the hundred bi***es that have undergone this surgery please feel free to post your messages and comments.
Well done Hattie for being a model patient!
We are delighted to welcome a new equine vet to the New Era Veterinary Hospital team.
Ralph Maalouf BSc, DVM, MRCVS, CVA brings a wealth of experience to our team and will help us continue to deliver the highest levels of care to our equine patients.
Ralph qualified at the University of Budapest and has a wealth of experience of working in equine practice in the south of France (an internship at La Clinique du Cheval) and residency at Sharjah Equine Hospital in the United Arab Emirates.
He’s more recently worked as an ambulatory equine vet in Yorkshire, and has a special interest in orthopaedics and reproduction. He’s done intensive training in stud work and also has a keen interest in acupuncture.
We hope everyone will join us in welcoming Ralph in December and he is very much looking forward to meeting clients and introducing you to his rescue dog, Vino, who enjoys getting out and about in his role as an ambulatory vet dog!
We are also pleased to have additional support in the equine team from Rachael Burgess intermittently, who many of you will know from her previous time as a locum at New Era, and of course Ralph will join Chloe Simm from our existing team. John Hamilton is to carry on working in the equine department as support in the short term, plus we have several new graduates joining us with a keen interest in equine.
Lastly we continue to have a close relationship with Liphook Equine Hospital in Hampshire, one of the largest specialist equine veterinary hospitals in the UK, where we have access to the knowledge and expertise of its highly experienced team, laboratory services and the latest facilities and equipment should a patient need to be transferred for specialist care. Liphook will continue to visit the island when required to assist us when required.
89 St. Saviours Road
St. Helier
JE24GJ
| Monday | 08:00 - 18:30 |
| Tuesday | 08:00 - 18:30 |
| Wednesday | 08:00 - 18:30 |
| Thursday | 08:00 - 18:30 |
| Friday | 08:00 - 18:30 |
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We had a visit from this gorgeous lot today, all so brave for their first vaccinations ❤️
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