05/18/2022
Good evening to all our wonderful clients, we have some important news we need to share. We are happy to announce that we have one of our great groomers that is expecting her 2nd son very soon. Her last working day is may 31. She will be on maternity leave for approximately 8weeks. We are very excited for Trisha and her growing family.
Now as always we like to keep everyone posted on appointments, due to the drop in groomers obviously that pushes Trisha’s pups into the arms of another groomer. As we all share the task of caring for her clients that will ultimately put all other groomers out a little with their appointments. We highly suggest making sure you pre book your next appointment BEFORE you leave with your pet. Pre booking allows you to get the groomer you want, have first choice over a time that works for you, and gets you that 6-8week appointment so you don’t get pushed to that 10-12 week.
SOME CHANGES TO OUR SCHEDULING:
1. We are no longer accepting new cats. This includes brand new cats or any cats that we have not seen in a year or longer. Cat grooming is very important and should be kept up every 3-4months. we are limited on appointments designated for cats and we only have 1 cat groomer, EXISTING CAT PRICES HAVE INCREASED.
2. We are not accepting new senior dogs at this time. Due to the loss of many groomers in our area we have gotten many calls about senior dogs in need of grooming. We designate certain appointments to cater to these babies to help reduce stress and give more one on one time due to that we are at a maximum number of seniors, we are always concerned about new dogs, how they handle the new surroundings, new groomer, sounds and equipment. Some take it better than others but our concern is always the safety of the pet. Because of this we are not able to see all seniors that contact us. We will recommend seeing a vet with a groomer on staff so any unforeseen issues are taken care of immediately by the vet on staff.
3. At this time are are also unable to see any new pets. Any age, any breed, and any cut. Being down a groomer for a couple months we will have to be cautious about adding new customers to our roster. We will see new pets of existing clients. But brand new clients will not be able to be scheduled at this time. We will revisit this when our groomer returns from maternity leave.
4. Our new credit card machine is in. If you are using a credit card to pay for the services provided for your pet there will be a 4% service charge automatically added on the card. Because the credit card company is implementing the service charge on all cards we are now able to accept American Express. If you pay in cash/check you will not be charged the additional fee.
5. We want to also let all of our clients know that the cost of supplies are still on the rise we may have to implement a price increase in July. We are trying very hard to avoid this so we have looked into making a few changes to see if we can prolong this from happening. WE have every intention of keeping the great line of shampoos and conditioners that our pups rely on to keep fresh and health skin and coats.