23/01/2023
🚨 IMPORTANT PLEASE READ. 🚨
🐾TEMPORARY SALON CLOSURE. 🐾
Unfortunately, due to circumstances beyond my control I have to close the Brookfields Salon temporarily.
This is not by no means an easy decision infact I'm not left with any choice.
I'm in a difficult position of running 2 salons now single handedly.
As many of you will know, I have been searching for groomers to join my team for some time but this has proven very difficult and unsuccessful so far.
I am currently accessing groomers to join the team, but it is proving very difficult to find the experience and quality to continue the high standards I strive for and provide.
Physically I can not fulfil all of the grooming appointments in both salon diaries, even working 7 days a week 12+ hour days.
If you have an appointment booked, it is with great sadness that it is now cancelled 😢.
I have always prided myself on a personal approach/experience with every single customer and dog that's chosen to come to me!! But because of the shear volume of appointments that need to be cancelled, this would be extremely time consuming.
I wholeheartedly apologise that I can't call every single one of you to explain. 💔
By doing this post and I will also send out a generic txt message to all customers to make you aware, it will spread the news a bit quicker.
I can only suggest 2 options.
1- Book in with another groomer.
2- I can add you to the waiting list for my Shenstone Salon and when I have space, I will contact you. ( this could take a couple of months) I can not guarantee a time frame.
I totally appreciate that your dogs will need grooming and not all will be able to hold on. So for your dogs welfare, please get booked in with a qualified reputable groomer.
This breaks my heart and makes me very sad that it has come to this, but we are NOT closed for good, just temporary.
Thank you for your support and loyalty, you've really no idea how much it means to me ❤️
Many thanks
Stacey ❤️
PS
SHENSTONE SALON IS RUNNING AS NORMAL AND IS NO CHANGE TO CURRENT APPOINTMENTS.