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At your bark & call

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At your bark & call

Professional dog grooming services At your Bark & Call is an established dog grooming salon of over 10 years.
(27)

Mike & Louise teamed up & took over the salon with the aim of providing excellent all round care for your dogs. Mike is a fully trained, Lantra qualified groomer & Louise comes as a qualified dog trainer of over 10 years. Both are here to assist you in keeping your dogs in the best condition possible, with a keen eye on the health, hygiene & general well being of your pet. So whether it's just for

a bath, nail trim or full groom, please feel free to pop in or call us with any queries you have - we look forward to meeting you.

13/08/2024

As many of you know, I have been intending to retire at some point during this year. I have now decided that the 20th of September will be my last working day.

Over the past few years, I’ve experienced ongoing back issues, and this is the main reason why I’m retiring now. It has been an absolute pleasure running the salon and working with you & your dogs.

I’d like to take this opportunity to thank all of the clients that have supported myself and Louise over the last 13 years — whether you’ve been with us from the beginning, or are newer to us.

For those of you that haven’t yet met her, Megan has been working from our space for the last couple of months. She will be taking over the salon once I’ve left — and I hope many of you will support her business.

Thank you so much again for all your support,
Mike

24/07/2024

Louise posted the warning from The Grove Vets earlier today. The first dog this afternoon had two grass seeds imbedded in between the same toes in the same foot best picture of the seeds below

24/07/2024

⚠️ Always good to remind ourselves about this! ⚠️

14/07/2024

We are closed for a week from Monday 15th July doing some decorating

04/07/2024

Who doesn't love puppy cuddles?!
First puppy cut for little Mabel today.
Appointments with Megan available.

26/06/2024

***Appointments***

Megan has various free appointments in the week commencing 2nd July

Please call 01603 431869
We can’t always answer the phone when working so please leave a message and we will get back to you

25/06/2024

*Edit! In case of confusion Mike is still working as normal so his regular customers can contact him as usual!
Louise x

From Tuesday 25th June there will be another groomer working in the salon on a self employed basis & she will be fully insured.
Megan is local to the area & some of you may already know her or may have seen her when she would be walking the dogs she used to look after.
Megan has completed a AIM Level 3 dog grooming course & has also completed a Emipet course in ultra sonic teeth cleaning.
Megan will be taking payments for any grooming & teeth cleaning directly & will have details of her costs that she can pass on to you. Messages for her can be left on the main salon landline 01603 431869 but please note there is no access to her through the salons social media pages.
We very much look forward to welcoming Megan.

03/06/2024

Just a reminder please do not Facebook message or text for appointments, prices or information please call 01603 431869 talking to us makes life so much easier and saves disappointment

Thank You

19/04/2024

Just a gentle reminder
Norfolk County Council Highways seem to be digging up every road around the salon.
Please give yourself plenty of time to arrive on time both for your appointment and pick up time as it’s a one in one out, and lateness affects later clients
Thank You
Mike

13/04/2024

The Heartease Roundabout is closed to traffic from today Saturday 13th April to Saturday 18th May (5 weeks).

If you have an appointment during this period and would normally have this on your route please give yourself plenty of time to arrive on time for your appointment and subsequent pickup time.

Thanks
Mike

05/04/2024

Cancelled Appointment available
9.30am Tuesday 9th April

** Only for existing clients **
Priority to clients who have had their appointments moved due to new working

Please only call the Landline

Thanks
Mike

02/04/2024

Good advice

29/03/2024

Happy Easter to everyone
Please note the Salon is closed until
9.30 am Tuesday 2nd April

Please could I remind everyone as I am working on my own
To arrive and collect at the times given, as there will be only one client’s dog in the salon at a time.

I will be sending reminder text’s out 2 or 3 days before appointments, if possible please give 24 hrs notice of cancellation

Please remember a dog can not be groomed if

It’s in Season
Has an open Wound
Has had sickness or diarrhoea within 48 hrs of the appointment
Had surgery within 10 days ( unless with Veterinary Permission)
Is infested with fleas
Or is more than 3 weeks into a pregnancy.

Thanks
Mike

21/03/2024

Personal Note from Louise;

Gulp… where do I begin.

To you All; Thank you 🙏🏻
Thank you for your custom, thank you for your loyalty & most of all, thank you for sharing your lives with me. I have experienced on the sidelines many of you through the best & worst times of your lives; beginnings or ends of relationships, new homes, births, marriages, divorces & the losing of loved ones & of course not to forget the losses of all the many, many cherished dogs…
I have laughed & cried with so many of you & have enjoyed all the chats (I’m pretty good at chatting 😆)
I’ve been self employed for over half of my working life & for the past 17 years have worked with dogs as a trainer & then in this salon.
This day however had to come, it’s certainly not been easy at the age of 52 to navigate the job market & make this absolutely huge leap & departure from everything I know, but Mike needs to slow down & not feel the pressure of working so much & be able to have more freedom in how many days he works. He deserves that.

& so To Mike;

The always ever so slightly grumpy but oh so tolerant business partner/ ex husband/ & now O.A.P (😆)
Thank you… we proved everyone wrong & pretty successfully navigated 12 1/2 yrs in business together all after being divorced! There have undoubtedly been ups & downs but look how well we did working together with all those sharp objects around! 😆
You have continued to always support me in everything I do & I have leant heavily on you in so many drama/emergency situations.
So, you are not so bad 😉
I’m really looking forward to the massive leaving gift from you tomorrow… I’m imagining it’s a new car right? Xx

So… a farewell to All for now, Mike can point you in the right direction if you want to stay in touch on socials & I look forward to saying hello to anyone popping by in Wells!
Much Love & Gratitude
Louise Xx

21/03/2024

As many of you know Louise has been looking for a new full time job.

Tomorrow is her last day at the Salon, so I would like to take this opportunity to thank her for all the work and support for the last 12yrs 6mths and wish her well in her new job at Mine in Wells next the Sea

Mike

06/03/2024

When you need to improvise a crèche area for a tiny one! 💕

05/03/2024

Over the coming weeks there are some major changes taking place in the salon. Mike will be working on his own so will be doing less days meaning fewer dogs.

Due to our insurance & for Health & Safety reasons there will unfortunately be some dogs that currently come to us that will no longer be able to.

Multiple dogs from the same household will also have to come individually.

From the 23rd March appointments that have been booked from lunchtime onwards will need to have a slight time adjustment and/or move to another day.

There is a lot of admin that needs to take place in the next couple of weeks to make way for these big changes & we will be in touch with anyone affected, so please bear with us.

If anyone that currently has appointments booked from 23rd March feels the incoming changes won’t be suitable for them & you would prefer to try someone else to look after your dog(s) grooming needs, then please don’t hesitate to give us a call & we can cancel your upcoming appointments.

More info will follow, thank you for your understanding.
Louise & Mike

28/02/2024

Really helpful tips that will make everything less stressful when your dog visits the vets…

24/02/2024

🏡 New Home Needed 🐾

Due to work commitments & a change in domestic circumstances, we have a customer who needs to rehome their 3 year old (4 in August) Male, Black, Cockerpoo. He is Neutered.
An experienced dog owner, with time to give to this little boy is important as he is a little nervous & I’m told can be a bit snappy with other dogs & he is also food possessive.
We have groomed him since Jan ‘21 & can honestly say we have never had a problem with him.
If anyone is interested please message me & I can connect you to the owner for more information.

21/02/2024

Such a sweet boy visiting us today. It’s not often you would see a Kokoni, but we have been very fortunate to have had two on our books now 💕🐾

20/02/2024

Morning!
Meant to change the answer phone in the salon on Saturday to say we were having an extra day off work today!
Back tomorrow as usual to answer any enquiries 😊 🐾 ✂️

13/02/2024

Started the day with the little one on the left & having an early finish today with the even smaller one on the right 💕 🐾

13/02/2024

It's pancake day and with our easy to make pet friendly pancake recipe, there is no reason why your four legged family members have to miss out.

To make 1 large pancake you will need:

• 1/4 cup plain flour
• 1 egg
• 6 tablespoons of water

Optional toppings

• a drizzle of honey
• natural peanut butter (xylitol free)
• Banana

1. Sieve the flour into a bowl, add the egg and water and whisk together.
2. Heat a frying pan to a medium temperature.
3. Using a tablespoon or a ladle, pour your pancake batter into the pan.
5. Cook for 30 seconds on each side.
6. Wait until your pancake is cool, add your toppings and serve

Don't forget to share your pancake pictures with us.

02/02/2024

Ending the day with this handsome chap 🥰

30/01/2024

A little pre going home play starting 🥎

30/01/2024

So as promised here is a positive post!

We have been hooked back up to the mains supply & so we now have power!! The cables are currently being removed from the property & all of the generator ‘stuff’ is being sorted & cleared! We will be ready to start our day at 12.30 👏🏼🎉
Let’s get back to posting dog photos 😆
Thanks to everyone for kind words & support. So very appreciated xx

30/01/2024

Good Morning,
unfortunately we have not had our power switched on as promised at 9 a.m so have had to cancel the first dog of the day.
They cannot give us a time when they will come so I will update anyone with appointments today as I know more. Very disappointing. Next post will be positive I promise! 😆✂️🐾

27/01/2024

Following multiple complaints from local residents over the noise & vibration of the generator we understand that this evening an engineer was visiting to switch it off. (Fortunately we emptied the fridge & freezer in the salon today!)
If the supply issue isn’t sorted by Tuesday morning after our two days off we will of course be without a power supply unless UK Power Networks switch the generator back on for us.
As a small business loss of earnings is catastrophic. We lost 60% of Thursday’s earnings & truly hope we will not be left with further losses when we return to work.
We feel we have served this community to the best of our ability for over 12 years now & even though we know the responsibility of what is happening does not sit with us, it is an uncomfortable feeling to think that local people are being inconvenienced & are feeling disgruntled.
Fingers crossed for next week!
We appreciate immensely the support so many of you have given us.
With love & respect
Louise & Mike

Address

52C South Hill Road
Norwich
NR70NG

Website

facebook.com

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