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Monday 8am - 7pm Tuesday 8am - 7pm Wednesday 8am - 7pm Thursday 8am - 7pm Friday 8am - 7pm Saturday 8:30am - 4pm

firstvets - Heaton

Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from firstvets - Heaton, Veterinarian, 371-375 Chillingham Road, Heaton, Newcastle upon Tyne.

21/06/2024

Update on new tech and opening hours at Forest Hall today....we would like to thank many of you for your patience and support with the new IT systems we have in place❣️ The team are slowly getting to grips with the new computer system, whilst trying to overcome some operational issues which have only become apparent after installation.🤔
🌳🌳 Forest Hall branch will have no cover until 2pm today Friday 21st June, due to staffing shortages, so to avoid frustration we urge you not to call (NB phone will still ring out when no one is there during usual working hours) nor pop along before this time. Any emergencies please call our Heaton branch🌳🌳
Once again thank you for your kindness 🙏🌈

29/05/2024

We would like you to bear with us over the next few days...🙏...we are changing computer systems and are aware this may cause some disruption to normal service. We hope the transition will go smoothly but the staff may take a little while to get to grips with the new system🤞. We have already experienced some transitional problems with new equipment at Forest Hall yesterday and today which IT is working to resolve. All sites will go live tomorrow and as with any technology there could be more glitches in store....🤷‍♂️....we have been advised emails will not be accessible for a short period, we will advise when they are back up and running but in the meantime anything unanswered can no longer be accessed and may be lost. Thank you for your patience and respect to all staff during this transition in technology 😎❣️

13/05/2024

🐢 Are you or do you know someone that is missing a Russian tortoise?possibly male,roughly 5-7 years 🐢
Found in Heaton Park
Please contact our Heaton branch on 0191 2761064.
Proof of owner ship will be required

30/04/2024

😌😌 REUNITED 😊😊
Do you recognsie this old girl?found wondering round in Jesmond Dene.
Please contact our Heaton branch on 0191 2761064 🐶

06/04/2024

🤞🖥️🖨️***UPDATE***💽💾👍
Yesterday we had tentative lift off and after a long hard week the computer system was resurrected. We hope and 🙏 it remains stable throughout the weekend and there are no further glitches to wake up to on Monday! As you may appreciate inbetween treating animals our team has been working very hard to catch up with everything 🐝🐝🐝 : ensuring medication, notes and appointments are input to the system. There is a time lag with some aspects such as lab work and emails as these functions were not resolved quite as quickly and we have had to prioritise our efforts. We do applaud all of the kindness that many of you have shown us 👏 it does matter. Thankyou for you patience 😻

02/04/2024

⚠️⚠️⚠️update HIGH IMPORTANCE⚠️⚠️⚠️
We had hoped the IT issues mentioned in our last post would be resolved, however sadly work is still in progress to get us back up and running. We have no access to any computer records, nor emails. Although existing appointments are not affected, we kindly request that you only call if your pet is unwell and defer calling for any routine medications such as flea/wormers. PLEASE try and remain courteous to all staff through this frustrating and difficult time 🙏 There may be some overlap with appointment times therefore waiting times may be affected. We will update you as soon as we know the issue is resolved.

30/03/2024

***** Announcement- firstvets are experiencing some major IT issues at the moment and all of our computer systems are down. Whilst behind the scenes the technical support team are working to resolve the issues, we are presently unable to access computer records, emails or appointments
Sorry for any inconvenience *****

19/03/2024

😘😘😘Update- This little cutie now lives with one of our RVNs Laurie 🤗🤗🤗
Male ferret found having a mooch round North Sheilds. Been handed in to our Billy Mill branch. Please call if you have any info on him 🦹🏼‍♂️ 0191 2964449

16/03/2024

**alert**
There will be some disruption next week to our Billy Mill and Forest Hall surgeries. Due to holidays Billy Mill will only have cover Monday 8.30-11.30am/3.30-6.30pm Monday, 8am-4pm Tuesday, 8am-3pm/ 4-6pm Wednesday, 9-11am Thursday and 8.30-11.15am Friday. During normal working hours, outwith these times please call Chillingham Road in cases of emergency. Due to building works there will be no vet available on Friday 22nd at Forest Hall, variable 1hour closures for lunch on the other days.

15/03/2024

***REUNITED with owner***
Do you recognize this little man,named Barney?if so please contact our Heaton branch 💜

14/03/2024

📞📳 Brrring Brring ☎️📞
We are currently updating our telephone systems and 🙏 glitch free whilst we get to grips with it 🤞, so please bear with us. The upgrade should benefit us all ☺️. Just to avoid confusion *all of the surgery numbers remain the same* however if we call you during a 1-2month transition period you may not recognise our number. Please don't adjust your address books and continue using the original numbers when you need us, as they remain correct (eventually the transitional temporary number you may see will disappear and no longer be available)

29/02/2024

😻This little cat with a big personality has gained the name Oliver. He has landed on his feet thanks to New Beginnings, with his hopefully new partner in crime Annie. It was meant to be!!😻
Have you lost a Male kitten. Approx 3-4 months old. Been found in the Walker area. Lots of character!!
Please contact our Heaton branch with any info 🐈‍⬛ 🐈‍⬛ 🐈‍⬛

20/02/2024

🫶🏻🫶🏻 REUNITED 👏🏻👏🏻👏🏻👏🏻

Have you lost your male collie?brown collar,no chip.
He has wondered in to our front door!!
He’s fit and well and very friendly.
Please contact our Heaton branch on 0191 2761064 if you have any info

09/02/2024

😘Update👏🏻
The now named Dennis is off to his forever home. He’s such a lovely lad and deserves this wonderful new start. We miss you already Dennis 🌟
💙 Do you recognize this handsome lad?
No collar no chip. Male entire. Friendly boy. Scuffed back nails but otherwise ok. Found in Jesmond.
Please contact our Heaton branch with any info 💙

01/02/2024

UPDATE
Sadly despite best efforts the poor little lad has now passed away due to his extensive injuries 💔

‼️‼️URGENT‼️‼️
Do you recognise this dog or have any information, please get in touch with the heaton branch 01912761064 proof of ownership will be required

07/01/2024

Attention‼️
We have had a deceased entire male black cat brought in yesterday. He was found camperdown/front street, there was no chip or collar, if you have any information please contact the heaton branch on 01912761064 open tomorrow from 8am

02/01/2024

‼️attention‼️
We have had a young dog handed in to the heaton branch! Found local to heaton. Please call 01912761064 proof of ownership will be required!

Please share

📣update📣
Dog now been collected by dog warden will be taken to local cat and dog shelter

24/12/2023

Merry Christmas everyone from all at firstvets..... Sums it up when Bruno met Santa 💕

13/12/2023

**Apologies and Announcement**
Due to staff shortages, today Wednesday13th December, Forest Hall will be closed until 1.45pm but open as usual this afternoon. Tomorrow, Thursday 14th, there will be no cover to man the telephone or for drug collections after 2pm this *doesn't* affect consultation bookings on Thursday

11/12/2023

‼️competition‼️

Thank you so much to everyone taking part in our cover photo competition!!
All the photos were amazing and it was so hard to choose! 💕💕

We have our five finalists,
It’s now upto you guys to choose your favourite!
The one with the most likes will win!

You have until Friday so get sharing only likes on the original post will be counted!

Good luck! And thanks again everyone 🎅🏻🎄

05/12/2023

‼️competition time‼️

We think it’s time for a new cover photo! 📸
We are looking for a Christmas theme 🎄🎅🏻
If you would like your pet to be on our cover photo please post a photo in the comments by 11/12/23

We will choose our top 5 then let you guys vote for the winner!

We can’t wait to see all our furry friends 💕

05/12/2023

Just a few of our furry friends from today! 🐶🐈💕

29/11/2023

Due to unexpected illness Forest Hall has had no cover this morning 😭 however help will soon be on hand and there will be someone manning the phone and available for drug collections from 11am. Sorry for any in convenience caused 🙏

21/11/2023

HARMONY... and exceptional skills! Just got to ❤️ Myles, Luna, Dusty, Bunny & Rolo sitting pretty ❤️
Has anyone else any togetherness pics to share? We would love to see them in the comments below x

20/11/2023

****Announcement and apologies*****
Regarding Forest Hall and North Shields,
due to staff shortages, the week of 20th November
Forest Hall : there will be *no* cover to man the telephone or for drug collections Monday until 1.45pm (closed until then) nor between 11.00am-1.45pm Tuesday and Wednesday. Thursday *will* be covered until 1.45pm but closed in the afternoon, Friday no cover 2-3pm.
This *doesn't* affect consultation bookings or the rest of the working day not mentioned above.
North Shields : will have reception cover but no vet cover Monday pm and Thursday am. It will be closed on Friday.

14/11/2023

****Announcement and apologies*****
Regarding Forest Hall
Due to staff shortages, the week of 13th November, there will be no cover to man the telephone or for drug collections between 11.30-4 Tues and 11.30-3 Wed/ Fri, Thursday will have no reception cover all day. This *doesn't* affect consultation bookings as we have all but Thursday afternoon shifts covered and running as usual.

10/11/2023

‼️ Due to staff shortages our Heaton branch will only be open from 830-12 tomorrow,for collections only.
Billy Mill will also be open for collections from 9am-1130am.
Sorry for any inconvenience caused ‼️

09/11/2023

❤️REUNITED❤️
‼️Attention‼️
We have had a greyhound handed in found in high heaton the chip is unregistered. Dog warden will be collecting this afternoon. Please contact firstvets Heaton if you think it may be yours on 01912761064 proof of ownership will be required!

24/10/2023

Puppy party antics from last night.
We had double trouble Bowie and Dylan.
Love birds Fern and Bruno and not so little Leia who stole the show at the end 🐶 ❤️

Address

371-375 Chillingham Road, Heaton
Newcastle Upon Tyne
NE65SB

Opening Hours

Monday	8am - 7pm
Tuesday	8am - 7pm
Wednesday	8am - 7pm
Thursday	8am - 7pm
Friday	8am - 7pm
Saturday	8:30am - 4pm

Website

https://www.vetcollection.co.uk/north-east/firstvets-heaton/?utm_source=fb&utm_medium=Yext

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